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Children's Community Health and Wellbeing Services Transition

Devon County Council
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You are here: Home > FAQs > Children's Homes - IT, Systems, and Processes

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  • What will happen to Virgin Care policies?

    Non-contractual policies will not transfer and the relevant Devon County Council policy will be used from the transfer date. The only exception may be where at transfer, an employee has started a process within an existing policy.

  • I have special IT requirements due to my health. Will I be given the opportunity to talk to someone about this to ensure that from day one I am able to use the IT equipment I require?

    No changes will be made to your current support you receive. Your health information will transfer from the current VCL Occupational Health provide to the current DCC one and your personal information will transfer at the same time. You can … Continue reading →

  • Will we continue to use EDM and Total Mobile?

    No we will move to the DCC equivalent, Eclipse.

  • Will my mobile phone number change?

    You will keep the same number upon transfer and this will be reviewed within the first 12 months.

  • Will we still get IT support?

    Yes from SCOMIS.

  • Will the staff be able to keep their NHS email?

    We will aim for all staff to keep their NHS emails and will review this as we move forward.

  • Will the team continue to have access to their existing IT, clinical systems and records?

    DCC has decided to transfer all children’s homes staff on to DCC IT systems and equipment.

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