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Support for adults

Supporting our workforce to deliver care and support during the pandemic


The adult social care workforce continues to be at the heart of the response to COVID-19.

We focus on delivering person-centred care and support and this continues to be the case. Any changes to how care is delivered In these challenging times is taken with the individual and the ethical framework for adult social care remains central to our work and how we prioritise resources where they are most needed.

Given the national restrictions, there are some services that are being delivered differently such as we are conducting some of our assessments over the telephone rather than face-to-face.

In such challenging times, there are flexibilities within the Coronavirus Act that support us to work in this different way. Currently, for example, as a Council, we have needed to support safe staffing in care homes and support hospital discharge as a result of the impact of COVID-19.

Although we will meet all our duties in the Care Act, we may need to change or reduce some of our services for a limited time period, given the significant challenges to our wider care workforce. We are continually reviewing our situation, as a result, Devon County Council has moved to level 2 of the Pre-Care Act Easements (stage two of the Care Act easements.).

This will be reviewed on a weekly basis. The information below describes what this means but for further information follow the above link where annex A of the document provides more detail.

Care Act Easements

Pre-amendment Care Act – Stage 1

  • Business as usual
  • Prioritisation

Pre-amendment Care Act – Stage 2

  • Individual service type can prioritise short term allocation of care and support using flexibilities within the Care Act
  • Services have been changed, delayed or cancelled
  • Some other services may well continue as usual
  • Decisions using the ethical framework

Operating under Care Act Easements – Stage 3

  • The Care Act easements allow local authorities to cease formal Care Act assessments, applications of eligibility and reviews
  • Expectation that the local authority will do everything they can to continue to meet need
  • Sufficient care and support will remain in place to ensure human rights convention rights are respected – decisions focussed on this using the ethical framework

Operating under Care Act Easements – Stage 4

  • Whole system prioritising of care and support, where we consider and allocate capacity across all social care
  • Sufficient care and support will need to remain in place to ensure human rights convention rights are respected – decisions focussed on this using the ethical framework

Find services, groups and clubs in Devon on the Pinpoint website

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Find advice on how to stay healthy and well on the OneSmallStep website

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