• Social care and health advocacy

    1. Please can you tell me the amount of money you spent on the Independent NHS Complaints Advocacy service for the following financial years, the organisation you commissioned to deliver this statutory service and the number of new cases taken … Continue reading

  • Domicilary – home – care visits

    1) How many complaints did you receive from 2013-2019 (up until 11/2/2019) relating to care workers failing to show up when expected for a domiciliary home visit? I would like this information broken down by month and year please. We … Continue reading

  • Social care equipment contracting

    1 Name of your organisation Devon County Council 2 Name of individual responsible within your organisation for commissioning of community equipment services Alison Golby, Senior Commissioning Officer 3 Is the community equipment service provided by an in house or an … Continue reading

  • Safeguarding reports under the Mental Health Act 1983

    Q1. For each financial year 2012/2013, 2013/2014, 2014/2015, 2015/2016, 2016/2017, 2017/2018 and 2018-present, how many S.42 safeguarding reports/enquiries have the local authorities recorded under the Care Act 2014, involving the abuse and neglect of patients under 65 years old with … Continue reading

  • Social care system charges

    Who is your current National Client Caseload Information System NCCIS 16-18yr old management information system software provider? We do not directly procure this system, it forms part of a joint contracted approach from Devon, Torbay, Plymouth and Cornwall councils with … Continue reading

  • Social prescribing commissioning

    Please can you email me what your Organisation is doing about planning, commissioning and operationalisation of social prescription. Please refer to the report linked to Social Prescribing Executive Summary  This report was intended as a discussion paper with recommendations. We have … Continue reading