Pre-Paid Electronic Payment Cards

Name of Local Authority:– Devon County Council

Does the Council utilise a prepaid card solution for electronic payment disbursement to citizens? – Yes.

If No, Does the Council anticipate utilising prepaid card services for the disbursement of funds in the future? Has the Council engaged with a provider of prepaid cards previously? Has the Council discounted the usage of prepaid cards? If so, why?

If Yes,
What Council schemes currently utilise prepaid cards?
Direct Payments for Adults, Direct Payments for children, Individual Service Funds, Carers, refugee resettlement.

How many cards have been issued over the last 12 months? (1/11/2018 – 31/10/2019)
1,582. Please note that this figure also includes re-issued cards as well as new cards.

What is the total load value (£) over the last 12 months? (1/11/2018 – 31/10/2019) – £40,175,800.36.

What is the end date for the existing contract with the Prepaid Card provider?
13/06/2020, with the option to extend for a further 12 months.

Who provides the Council with its prepaid card solution?
Prepaid Financial Services (PFS).

What is the cost for the Council to utilise a prepaid card solution per annum?
Spend for 2018/19 was £65,619.41.

What route did the Council take to procure a prepaid card solution? (Directly, Framework, Tender)
The contract is called off a Regional Framework Agreement.

Who is the person responsible for the use of Prepaid Cards:
We have interpreted this to mean the lead officer responsible

Lee Baxter, Assistant Director – Health and Social Care, Torbay and Southern Devon Health and Care NHS Trust and Devon County Council.