“Could you please tell me how many people have complained about parking in the proposed Exmouth consultation area in the last 5 years, the date they complained and the roads that the people who have complained live in?
We hold this information but when parking complaints are logged by our Customer Relations Team they do not record addresses or geographical areas. To locate, retrieve and extract the requested information, we would need to manually review each of 3,285 relevant complaints for the time period specified. At 5 minutes per complaint, the total time required of approximately 270 hours is well in excess of the 18 hours allowed under Section 12 of the Freedom of Information Act 2000 – ‘Cost of Compliance’.
However, should you wish to refine your request to fall within the cost limits as outlined above, perhaps by reducing the time period covered, we would be happy to review your request.
Home postal addresses are rarely obtained from complainants, as the majority of correspondence is conducted via e-mail meaning that we do not request or record an individual’s home address.
Can you also tell me how many people replied to the questionnaire the Council sent out and those that were for parking restrictions and those that were against?
The consultation is still live, and can be accessed here. Once finalised, the results of the consultation will be passed to the East Devon Highways and Traffic Orders Committee (HATOC) meeting in March 2020, and the results will be publicly available within the minutes of that meeting, which will be published via the above link at that time.
Could you also tell me when the owner of the Park Hotel Pub in Exmouth applied for planning permission to configure the Park Hotel’s car park to a pay and display car park, (all it needs is the ticket machines)?”
Devon County Council is not responsible for planning applications and therefore does not hold the requested information. This is a function provided by District and Unitary councils in Devon. You may wish to contact East Devon District Council, the relevant authority, directly using the information on the links provided.