Which software provider does your LA use to manage National Client Caseload Information System (NCCIS) returns to Department for Education (DfE)?
Devon County Council (DCC) does not directly procure this system, it forms part of a joint contracted approach from Devon, Torbay, Plymouth and Cornwall councils which is managed and delivered by CSW Group (Careers South West).
How much do you pay the software supplier annually for support and maintenance?
We provide an annual contribution of £200,000 towards overall service costs, including software, maintenance and wider tracking.
Is the solution hosted internally/locally or delivered as a SaaS cloud hosted solution?
We do not hold this information, this is managed on our behalf by CSW Group.
When is the contract due for renewal and what notice period are you required to give?
We do not hold this information, this is managed on our behalf by CSW Group
Does your system currently integrate with other children’s services systems e.g. Education and Social Care case management systems?
No, however, there are regular, automated data flows between systems to ensure accuracy.
Who is the contract manager responsible for market engagement when the contract ends?
We do not hold this information, this is managed on DCC’s behalf by CSW Group.