Finance and IT


1. Who provides the organisations BACS payments and Direct Debit collection software?

Finastra – D & H Corporation.

2. Please provide a list of your suppliers of the above software.

Finastra – D & H Corporation.

3. How you came to the decision to choose these companies?

Procurement tender process

4. Are these solution(s) hosted on premise or cloud hosted?


5. Please provide expenditure on computer software used for Bacs payment processing and Direct Debit collection. For financial years 2015/2016 and 2017/2018.

2015/16 £10078 (Inc VAT)
2017/18 £4140 (Inc VAT)

6. When does your current contract(s) with BACS payment and Direct Debit collection software expire?



7. Will this service(s) be tendered and if so where?

Normal DCC Procurement procedures which can be found online at:

8. What is the total value of your current BACS payment and Direct Debit collection software contract(s), including ongoing software annual maintenance value and over what period?

£1086 per month (inc VAT)

9. With whom does the organisation hold its primary bank account?


10. Does the organisation, acting as a Bureau, provide Bacs processing on behalf on any other organisation?


11. What payments types does the organisation use? (e.g. Bacs Direct Credit), BACS Direct Debit, Faster Payments, etc.).

BACS Direct Credit and Direct Debit

12. Who is the person responsible for BACS processing and Direct Debit collection software?

Revenue & Payments Manager, 01392 383000