We request that you provide the following information under the Freedom of Information Act:
1. Records of all complaints made by local residents in respect of the drains on Bishop’s Tawton, Barnstaple, EX32 0AA from 2011 – present.
2. Confirmation of the causes of all the incidents in respect of the drains which have been complained of on Bishop’s Tawton, Barnstaple, EX32 0AA from 2011 – present.
3. Records and documentation to evidence the action taken following each of the incidents on Bishop’s Tawton, Barnstaple, EX32 0AA from 2011 – present.
In response to questions 1-3, please see the attached records. Names and personal information relating to local residents who have put forward complaints have been redacted as this is personal data, as defined by the first data protection principle, and is therefore exempt from disclosure pursuant to s.40(2) of the Freedom of Information Act 2000.
Complaints and incidents records
4. Details of your maintenance regime for the drainage surrounding Bishop’s Tawton, Barnstaple, EX32 0AA from 2011 – present.
5. Records of your maintenance inspection and works carried out to the drainage system within Bishop’s Tawton, Barnstaple, EX32 0AA from 2011 – present.
In response to question 4-5, please see the attached further records of the regular maintenance of the drainage.
6. A diagram of the drains situated on Bishop’s Tawton, Barnstaple, EX32 0AA.
Diagrams of the drains are contained with the records referred to above.