{"id":134,"date":"2015-04-01T15:00:01","date_gmt":"2015-04-01T14:00:01","guid":{"rendered":"http:\/\/beta.devon.gov.uk\/accesstoinformation\/?page_id=134"},"modified":"2025-08-07T15:09:50","modified_gmt":"2025-08-07T14:09:50","slug":"our-policies-and-procedures","status":"publish","type":"page","link":"https:\/\/www.devon.gov.uk\/access-to-information-new\/our-policies-and-procedures\/","title":{"rendered":"How we do things"},"content":{"rendered":"\n
Information<\/strong><\/th>Description<\/strong><\/th>Frequency of publication<\/strong><\/th>Details of Charges<\/strong><\/th><\/tr>
Access to information complaints procedure<\/a><\/td>How to complain about our handling of an information request you have made<\/td>Annual<\/td>No charge<\/td><\/tr>
Adult social care<\/a><\/td>Supporting independence and care for adults<\/td>As required<\/td>See ‘Pay for Care’ section below<\/td><\/tr>
Anti-fraud and corruption policy<\/a><\/td>The Council\u2019s policy on tackling fraud and corruption<\/td>Annual<\/td>No charge<\/td><\/tr>
Children’s social care<\/a><\/td>Policies and procedures for all aspects of children’s social care<\/td>As required<\/td>No charge<\/td><\/tr>
Charging regimes and policies<\/a><\/td>Charges for certain types of information<\/td>Annual<\/td>No charge<\/td><\/tr>
Constitution<\/a><\/td>\n

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How the Council is structured<\/p>\n

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Annual<\/td>No charge<\/td><\/tr>
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Customer Feedback Policy<\/a><\/p>\n

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How we will handle complaints from the public<\/p>\n

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Annual<\/td>No charge<\/td><\/tr>
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Devon Structure Plan<\/a><\/p>\n

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Landscape policy and advice<\/td>Annual<\/td>No charge<\/td><\/tr>
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Education Transport<\/a><\/p>\n

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Policies on how the Council will transport children to school<\/p>\n

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Annual<\/td>No charge<\/td><\/tr>
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Environmental Policy<\/a><\/p>\n

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Our commitment to the environment<\/p>\n

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Annual<\/td>No charge<\/td><\/tr>
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Equality and  diversity<\/a><\/p>\n

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Our policies on tackling inequality in the work place<\/p>\n

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Annual<\/td>No charge<\/td><\/tr>
Equality policy<\/a><\/td>The Council\u2019s equality policy<\/td>Annual<\/td>No charge<\/td><\/tr>
European Policy<\/a><\/td>\n

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Our approach to acquiring European funding<\/p>\n

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As required<\/td>No charge<\/td><\/tr>
Financial Regulations<\/a><\/td>\n

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The regulations which govern the financial management of the council<\/p>\n

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Annual<\/td>No charge<\/td><\/tr>
Flood risk management<\/a><\/td>\n

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How we manage Flood Risk<\/p>\n

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As required<\/td>No charge<\/td><\/tr>
Highways fees and charges <\/a><\/td>Licences, on street pay and display, parking permits, public rights of way, road closures<\/td>As required<\/td>See website<\/td><\/tr>
Historic records conservation<\/a><\/td>How the Council will preserve historic records<\/td>Annual<\/td>No charge<\/td><\/tr>
Information security<\/a><\/td>How we protect your personal data<\/td>As required<\/td>No charge<\/td><\/tr>
Jobs and careers<\/a><\/td>\n

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All current jobs advertised by the Council and other third parties<\/p>\n

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As required<\/td>No charge<\/td><\/tr>
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Library acceptable use of IT policy<\/a><\/p>\n

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The Council\u2019s acceptable use policy for computers in libraries<\/p>\n

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Annual<\/td>No charge<\/td><\/tr>
Local Transport Plan<\/a><\/td>\n

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How the Council will manage the transport network in Devon<\/p>\n

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Annual<\/td>No charge<\/td><\/tr>
Maps<\/a><\/td>Map based information on a range of council services<\/td>As required<\/td>No charge<\/td><\/tr>
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Officer employment procedure rules <\/a><\/p>\n

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The rules governing the recruitment of chief officers<\/p>\n

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Annual<\/td>No charge<\/td><\/tr>
Pay bills<\/a><\/td>Options available to you fay paying bills to us<\/td>As required<\/td>As necessary<\/td><\/tr>
Pay for care<\/a><\/td>Most people have to pay something towards the cost of their care and support services depending on the outcome of a financial assessment. This is a proportionate and fair assessment of your financial circumstances which won\u2019t charge you more than you can afford to pay.<\/td>As required<\/td>As necessary<\/td><\/tr>
Pay online<\/a><\/td>How to make a payment for a service provided or organised by us , some services can be paid for online via credit or debit card.<\/td>As required<\/td>As necessary<\/td><\/tr>
Pay Policy<\/a><\/td>Remuneration of all officers<\/td>As required<\/td>No charge<\/td><\/tr>
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Plastics Strategy <\/a><\/p>\n

Single Use Plastics <\/a><\/p>\n

The Cup Stops Here – staff update <\/a><\/p>\n<\/td>

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Plastics and single use plastics<\/p>\n

How we will support the work of the Plastic Pollution Coalition<\/a><\/p>\n<\/td>

As required<\/td>No charge<\/td><\/tr>
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Safeguarding adults policy<\/a><\/p>\n

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How the Council ensures its safeguarding procedures adhere to national policy<\/p>\n

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Annual<\/td>No charge<\/td><\/tr>
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School admissions policy<\/a><\/p>\n

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Details of how the Council will decide on School   admissions applications<\/p>\n

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Annual<\/td>No charge<\/td><\/tr>
Social care and health policies<\/a><\/td>\n

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Information on the Council\u2019s Social Care policies<\/p>\n

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Annual<\/td>No charge<\/td><\/tr>
Strategies<\/a><\/td>Published strategies for a range of council services<\/td>As required<\/td>No charge<\/td><\/tr>
Trade Waste Disposal<\/a><\/td>Compostable garden waste and cardboard<\/td>As required<\/td>See website<\/td><\/tr>
Trading Standards charges<\/a><\/td>Weights and measures, petroleum licensing and others<\/td>As required<\/td>See webpage<\/td><\/tr>
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Traffic management policies<\/a><\/p>\n

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Devon and Torbay Local Transport Management Plan 2 2011 – 2026<\/td>As required<\/td>No charge<\/td><\/tr>
Whistleblowing policy<\/a><\/td>\n

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How the Council will respond to whistleblowing<\/p>\n

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As required<\/td>No charge<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Information Description Frequency of publication Details of Charges Access to information complaints procedure How to complain about our handling of an information request you have made Annual No charge Adult social care Supporting independence and care for adults As required See ‘Pay for Care’ section below Anti-fraud and corruption policy The Council\u2019s policy on tackling […]<\/p>\n","protected":false},"author":776,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"page-sidebar.php","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-134","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-04-18 23:08:29","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.devon.gov.uk\/access-to-information-new\/wp-json\/wp\/v2\/pages\/134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.devon.gov.uk\/access-to-information-new\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.devon.gov.uk\/access-to-information-new\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/access-to-information-new\/wp-json\/wp\/v2\/users\/776"}],"replies":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/access-to-information-new\/wp-json\/wp\/v2\/comments?post=134"}],"version-history":[{"count":5,"href":"https:\/\/www.devon.gov.uk\/access-to-information-new\/wp-json\/wp\/v2\/pages\/134\/revisions"}],"predecessor-version":[{"id":15715,"href":"https:\/\/www.devon.gov.uk\/access-to-information-new\/wp-json\/wp\/v2\/pages\/134\/revisions\/15715"}],"wp:attachment":[{"href":"https:\/\/www.devon.gov.uk\/access-to-information-new\/wp-json\/wp\/v2\/media?parent=134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}