Welcome to the Devon & Somerset Trading Standards Service Website
If you require Consumer Advice, wish to make a complaint about a trader or to report a matter to Trading Standards, please phone the Citizens Advice Consumer Service on 08454 04 05 06 or fill out an online form. If you require business advice you can contact us we will deal with your enquiry within 5 working days, or check out our online Business Resources. For Further information on the work of Trading Standards with details of the services we provide check out Our Remit (71KB - pdf help). For advice on the licensing of livestock please call the DEFRA Helpline on 08459 33 55 77.
Our aim is to protect Devon and Somerset's consumers and business and maintain a fair trading environment where local businesses and consumers can thrive.
This information is provided as part of our service to Devon and Somerset’s consumers and traders, but you are free to look around our site wherever you live. You can find your local Trading Standards Service at Trading Standards Central by entering your postcode.
Visit our Latest News pages for recent prosecutions, press releases and upcoming events!
View latest Safety Information and Product Recalls
New "No Cold Callers" Campaign is underway!
Devon and Cornwall Police and Trading Standards have created the Devon and Cornwall Doorstep Crime Reduction Partnership to work together to tackle criminals that come to your door. A new information pack and No Cold Caller Sticker, which will be available free to Devon Residents, has been developed by the partnership.
The aim of the new information pack (1.88MB - pdf help) is to offer you advice on how to deal with cold callers, to help prevent YOU from becoming a victim of doorstep crime. The leaflet also includes a reporting form which gives guidance on the information the police and trading standards will find most useful if you report a rogue trader operating in your local area. We want to encourage as many Devon Residents as possible to display the 'No Cold Callers' sticker (629KB - pdf help).
Find out more
Do it Online
- Get Consumer Advice
- Contact Us Online - for Businesses
- Follow us on Facebook
- Sign up to TS Connect
- View our Business advice leaflets
- View our Business Resources
- View our Consumer advice leaflets
- View our Farming Standards advice leaflets
- View Product recalls and Latest News
- Buy With Confidence - our approved trader scheme
- Apply for a licence or register
- View Our Service Plan
- View a list of the Legislation we Enforce (303KB - pdf help)