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Saturday 26 May 2012

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Social Care & Health

Factsheets, Leaflets & DVDs

Making our public information current and accessible

We have changed the way we provide some of our public information. Our customers have told us that it is more important for them to have the most current facts available to download and print, as and when they need, rather than relying on supplies of printed leaflets that soon become inaccurate.

We have also made available DVDs of some of our latest projects which you can watch on line.

Leaflets

Our main leaflets are still available as printed leaflets, these are:

Other formats available
Social Care for Adults (1.94MB - pdf help)

Large Print (277KB - pdf help)

Easy Read (340KB - pdf help) (in colour)

Easy Read (1.03MB - pdf help) (in black & white)

17 other languages

British Sign Language video

Listen online

Compliments, Comments & Complaints (187KB - pdf help)

If you need this leaflet in an alternative format contact the Customer Relations Team on 0800 212783 or email: sscomp@devon.gov.uk.

Listen online

Getting the most out of life (753KB - pdf help)

Large Print (128KB - pdf help)

Factsheets

The most current versions of our Factsheets are made available on this webpage, and we are more than happy for these Factsheets to be photocopied and distributed freely, but please ensure that you always use the most up-to-date copy!

Housing & accommodation
Help at home
Help with mobility problems
Safety in the home and personal safety
Services for carers
Applying for or renewing a Blue Badge
Financial support
Other information

These factsheets are also available in

large print format

and

easy read format (including pictures)

but if you require a version of any factsheet in another format or language please contact:

  • Care Direct: 0845 1551 007


Housing & accommodation

Reference    Factsheet                                                                                       Date           
FS2c Fairer Charging Assessments for Supporting People (159KB - pdf help) 08 Nov 10
FS10a Is a care home right for me? (84KB - pdf help) 06 Oct 10
FS10b Choosing a care home - what should I ask? (86KB - pdf help) 06 Oct 10
FS10c I've chosen a care home - what happens next? (84KB - pdf help) 06 Oct 10
FS10d Paying for short term/respite residential care (61KB - pdf help) 15 May 12
FS10e Paying for long term residential care (65KB - pdf help) 15 May 12
FS21 Supported Living (91KB - pdf help) 05 Aug 10
FS22 Shared Lives - Adult Placements (83KB - pdf help) 05 Aug 10
FS23 Devon Home Choice - Social Rented Housing (156KB - pdf help) 01 Dec 10
FS24 Residential/Nursing Care for Younger Adults with Disabilities (150KB - pdf help) 09 Dec 10
FS25 Living in my home with support - can I afford it? (159KB - pdf help) 25 Jan 11

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Help at home

Reference    Factsheet                                                                                       Date           
FS2a Charging for non-residential services (Personal Budgets) (166KB - pdf help) 09 May 11
FS51 Domiciliary care services and how they are arranged (94KB - pdf help) 10 Aug 09
FS52 Do you need day services? (92KB - pdf help) 14 Oct 09
FS53 Improving social care services (51KB - pdf help) 04 Apr 12
FS55 Help with meals (156KB - pdf help) 25 May 11
FS56 Getting more out of life - Community Mentoring (153KB - pdf help) 27 Oct 10
FS57 Monitoring Care Services (149KB - pdf help) 26 May 11
FS59 Social Care Reablement (152KB - pdf help) 24 Nov 10
FS79b Adapting your home (89KB - pdf help) 30 Jul 08
FS299 Moving and handling (78KB - pdf help) 03 Mar 10

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Help with mobility problems

Reference    Factsheet                                                                                       Date           
FS50a Help with bathing and showering (86KB - pdf help) 30 Jul 08
FS50b Bathing problems and simple solutions (88KB - pdf help) 30 Jul 08
FS50c Bathing diagrams appendix (699KB - pdf help) 30 Jul 08
FS58a Community Equipment Prescriptions (175KB - pdf help) 01 Mar 11
FS58b Community Equipment Retailers - Exeter & East Devon (98KB - pdf help) 23 Apr 12
FS58c Community Equipment Retailers - South Devon (95KB - pdf help) 23 Apr 12
FS58d Community Equipment Retailers - North Devon (109KB - pdf help) 04 Aug 11
FS79a Equipment to help in your home (164KB - pdf help) 16 Nov 10
FS299 Moving and handling (78KB - pdf help) 03 Mar 10
FS405 Where to buy RADAR keys in Devon (86KB - pdf help) 04 Mar 10

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Safety in the home & personal safety

Reference    Factsheet                                                                                       Date           
FS16b Keeping well and safe at home (124KB - pdf help) 29 May 09
FS16c Are you safe at home? (126KB - pdf help) 29 May 09
FS16a Falls are no laughing matter (119KB - pdf help) 29 May 09
FS11 Guide to Serious Case Reviews (84KB - pdf help) 21 June 10
FS12 Safeguarding adults from abuse (163KB - pdf help) 26 July 11
FS14 Mental Capacity Act (136KB - pdf help) 13 Jan 10
FS104 Deprivation of Liberty Safeguards (137KB - pdf help) 28 May 09

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Services for carers

Reference    Factsheet                                                                                       Date           
FS600 Helping carers to pursue leisure,education, training and work (105KB - pdf help) 03 Jul 08
FS601 Carer Assessment guidance notes (103KB - pdf help) 03 Jul 08
FS602 Take a Break Scheme for carers of adults (102KB - pdf help) 08 Oct 10
FS603 Short-term breaks in residential or nursing homes (110KB - pdf help) 12 Apr 10
FS605 Looking after your back - information for carers (133KB - pdf help) 12 Feb 10

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Applying for or renewing a Blue Badge

Reference    Factsheet                                                                                       Date           
FS9 Blue Badges (163KB - pdf help) 25 July 11
FS400 Parking for Blue Badge holders (154KB - pdf help) 13 Oct 10

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Financial support

Reference    Factsheet                                                                                       Date           
FS6 Estimating your Personal Budget (157KB - pdf help) 07 Mar 11
FS7 Personal Budgets (138KB - pdf help) 09 Aug 10
FS8 Direct Payments (87KB - pdf help) 12 Apr 10
FS8b Equipment and Minor Adaptations paid for by a Direct Payment (82KB - pdf help) 03 Nov 09
FS54 How much we pay for your community-based care (152KB - pdf help) 27 July 11
FS403 Help to complete DLA forms (89KB - pdf help) 01 Jul 08
FS501 Attendance Allowance (150KB - pdf help) 18 Apr 11
FS502 Completing an Attendance Allowance form (95KB - pdf help) 04 May 07
FS503 Disability Living Allowance (148KB - pdf help) 18 Apr 11
FS504 Pension Credit (153KB - pdf help) 14 June 11
FS505 Council Tax (78KB - pdf help) 19 Nov 08
FS506 Carers Allowance (152KB - pdf help) 18 Apr 11

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Other information

Reference Factsheet                                                                                              Date            
FS1 Assessment and Fair Access to Care (90KB - pdf help) 16 Sept 10
FS3 Your information - the records we keep about you (85KB - pdf help) 01 Sept 10
FS4 Seeing your records (86KB - pdf help) 07 Sept 10
FS5 Coping with a major personal crisis (137KB - pdf help) 23 Sept 09
FS13 What is advocacy? (83KB - pdf help) 21 July 10
FS17 What is a review? (154KB - pdf help) 01 Nov 10
FS18 Guide to Personal Brokerage (59KB - pdf help) 18 Apr 12
FS19 Leaving Hospital (156KB - pdf help) 14 Oct 11
FS27 Planning your support (1.65MB - pdf help) 14 Apr 11
FS68 Single Assessment Process (SAP) (38KB - pdf help) 06 Sept 10
FS90 What is a Memory Cafe? (82KB - pdf help) 25 June 10
FS103 Ethnic monitoring (82KB - pdf help) 26 Nov 07
FS200 What does a Rehabilitation Officer for Visually Impaired do? (161KB - pdf help) 23 Aug 11
FS201 What does a Rehabilitation Officer for Hearing Impaired do? (79KB - pdf help) 04 Feb 08
FS401 What do we mean by Registration? (86KB - pdf help) 25 June 10

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For information about mental health services, see the full range of printed material available from the Devon Partnership Trust.

Information about learning disability services can be found at www.learningdisabilitydevon.org.uk

We have also created a list of leaflets and factsheets available from external organisations

If you would like any of these publications in a different language contact either of these translation services:

Multilingua at www.multilinguadevon.co.uk
Language Line at www.languageline.co.uk

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