3.10 Transport (all groups)

Part 3 - User and Carer Services

New Strategic Programme Objectives	Actions to Improve Performance (2004 - 2005)
1. Access to Services - Ensuring that transport provision, as a means of providing access to services, is cost effective, appropriate and consistently meets quality standards
Pursue a Risk Management Approach on all Transport	Introduce wheelchair disc scheme. Replacement of wheelchair clamps with 4-point webbing.
Social Services/ Health integration - formation of, and building on, a joint DCC / Health Transport Partnership.	Partnership begins work (April 2004.) Complete a joint SSD / Health review of all networks (November 2004).
Regular transport - ensure that it is cost effective and that all opportunities for cost reduction are achieved while maintaining standards.	Complete review of all networks with maximum use of joint working (rolling programme). Continue to monitor and review transport provision through Transport Co-ordination Service (TCS) commissioning and review process (ongoing).
One-off transport - ensure effective provision of all one-off transport requirements.	Trial alternative methods of commissioning transport in trial area(s) (April 2004).
Community Meals - achieve optimum service balancing the needs of service users with new meals provision now available.	Review of (a) meals provision, (b) transport and delivery options (to be completed by Oct 2004).
Direct Payment Trial - charging service users for services including transport.	Monitoring and review of trial.

Provision of safe transport by pursuing a Risk Management Approach jointly with Transport Co-ordination Service (TCS) and Social Services Health & Safety Section.
Lower costs or enhanced provision at same cost to achieve an optimum, fully effective transport network for both Health and Social Services.
Optimum arrangements achieved via cost effective solutions and service standards. Maintained through regular TCS review/ monitoring of all arrangements.
Enhanced TCS role in managing/monitoring/ reviewing transport commissioning and provision by testing "network contracts" by TCS.
More cost-effective service, better choice for service users achieved through investigating all options and implementing new system of provision and delivery.
Effective contribution towards service costs by carrying out a trial and full assessment of impact.