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Contacting Us
How To Contact Us
For general enquiries, please use the comments / enquiries form
Telephone Numbers
- Services provided by Adult & Community Services eg Residential care homes, domiciliary care, day care,
- Adult Protection
- Care Direct
- Direct Payments
- Emergency Duty Team
- Learning Disability Teams
- Mental Health
- Sensory Team
Also:
Care Direct
First point of contact for all social care calls. Information and advice
Tel. 0845 155 1007
e-mail:csc.caredirect@devon.gov.uk
Emergency Duty Service
- Tel. 0845 6000 388 (low-call rate)
Adult Protection
For all initial concerns please ring Care Direct on 0845 155 1007
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Direct Payments Information and support
For Devon County Council social care enquiries for Direct Payments contact:
Direct Payments Contact Centre
The Annexe
County Hall
Exeter
EX2 4QD
Tel: 01392 383107 or 383157 / 383126 Email: direct.payments@devon.gov.uk
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Learning Disabilities
Health and Social Care Partnership
A partnership - led by Social Services, involving Social Services staff, NHS staff from the Partnership Trust and the PCTs.
Community Teams and Help Desks
Exeter and East Devon
- Franklyn House
Franklyn Drive
Exeter
EX2 9HS
Location map
Tel. 01392 208 730
Fax. 01392 208 386
- Jerrard Wing
Honiton Hospital
Marlpits Lane
Honiton
EX14 2DE
Location map
Tel. 01404 540 500 / 540 501
Fax. 01404 540 505
- Exmouth Hospital Annexe
Claremont Grove
Exmouth
EX8 2JW
Location map
Tel. 01395 282 082
Fax. 01395 282 084
South Hams, West Devon and Teignbridge
- Butterpark
Brook Road
Ivybridge
PL21 0AX
Location map
Tel. 01752 891 003
Fax. 01752 891 001
- Ryefields
Avery Hill
Kingsteignton
TQ12 3QG
Location map
Tel. 01626 216 262
Fax. 01626 216 220
North and Mid Devon (including Okehampton)
- Alexandra Lodge
5 Old Road
Tiverton
Location map
EX16 4HQ
Tel. 01392 381 122
Fax. 01884 243 825
- Abbotsham Road
Bideford
EX39 3AF
Location map
Tel. 01271 388850 or 01271 388814
Fax. 01271 388 950
Mental Health (under 65's)
The Devon Partnership NHS Trust has responsibility for mental health services.
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Mental Health (over 65's)
All initial calls go through Care Direct on 0845 155 1007. Your call will be passed to the appropriate specialist team in your area
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Sensory Team - for people with hearing or sight problems
e-mail: sensory@devon.gov.uk
- Exeter, East, Mid Devon
Tel. 0845 155 1007
Fax. 01392 383 767
Textphone. 01392 383 733
- North Devon, Torridge
Tel. (includes text) 01271 377 455
Fax. 01271 373 236
- South Hams, Teignbridge, West Devon
Tel. 01392 386 623
Fax. 01803 868 807
Textphone. 01803 868 818
Customer Services
- Tel. Freephone 0800 212 783
General Enquiries
(Our headquarters at County Hall)
- Tel. 01392 382 331
Fax. 01392 382 363
e-mail: sshq@devon.gov.uk
Other Useful Contacts:
District Councils
- East Devon District Council Tel. 01395 516 551
- Exeter City Council Tel. 01392 277 888
- North Devon District Council Tel. 01271 327 711
- Mid Devon District Council Tel. 01884 255 255
- South Hams District Council Tel. 01803 861 234
- Teignbridge District Council Tel. 01626 361 101
- Torridge District Council Tel. 01237 476 711
- West Devon Borough Council Tel. 01822 813 600