Devon County Council

The Network Health Check Service offers a high level of support for Microsoft networks in administration and curriculum areas.  The visits give a flexible approach to supporting your needs, by tailoring the visit to suit your establishment.

This support service will provide subscribing schools with access to a Scomis technician who will visit for one day (up to 6 hours) each term.  Subscribing schools are advised to plan the tasks they wish to have undertaken prior to the Scomis technician's visit.  The Scomis technician will be able to assist with preparation of the 'work plan' following the first health check.  Termly on-site health check visits will include:

• full system health check and system assessment;
• investigating ways to improve network performance;
• recommended and costed network enhancements (full written report provided on request);
• advice in making the fullest use of ICT including technical advice on updating the Customer's ICT development plan;
• providing an opportunity to discuss the Customer's future ICT strategies;
• provision of information and advice for schools concerning future technical developments in both administration and curriculum areas;
• printers and shared printing facility strategies;
• removal of redundant directories, unwanted icons and archiving redundant files;
• hard disk space check;
• raise backup awareness and promote good practice;
• password security strategies;
• analysing network security;
• upgrading exisitng virus protection software;
• installation of software.