Devon County Council

E-Start Guidelines and Support

Should you need help with E-Start please log a call by telephoning 01392 385425 or by emailing estart@devon.gov.uk and we will deal with your query as soon as possible.  

Need a new account setting up on E-Start?

There is a new process in place if you would like a new or existing member of staff (with new responsibilities) to be set up with E-Start access.  The centre manager will need to request and authorise the new user request by filling in the New User Form as below.  This should then be emailed to the email address shown on the form and we will arrange for new user training to take place before access and a username are granted.  This is to ensure that staff receive appropriate support and training on the use of E-Start including awareness of their responsibilities under the Data Protection Act.

It is planned that training will take place on a monthly basis subject to demand.

New E-Start User Request Form

E-Start User Guides and Reporting Guidelines

All centres are required to use the Monitoring Guidelines for Devon's Children's Centres which provide helpful information about the information that should be stored on E-Start and how information should be added to the database

All Devon’s Children’s Centres are required to collect a basic set of information from those using their centres which includes all those fields on the Registration Form

A concise Guide to Reporting from E-Start has been produced to give a summary of areas which centres would commonly like to report on

The Event Categories List provides further information about adding events to E-Start

Capita provide the following manuals which provide further reference information about E-Start

Admin User Manual

Web User Manual

Further Information

Estart Known Issues Manual

Estart Product Notes