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Scomis Self Serve Portal

Scomis are pleased to announce that the new Scomis Self Serve Portal is now live.  The Portal will help us to improve the way we manage and deliver our services and enhance your customer experience.

Scomis Password Newsletter

The Scomis Password newsletter is now available.  You can view Password online or sign up to receive future editions by email

Academies and Free Schools

Considering becoming a new academy?  What Services can Scomis provide to Academies?

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Bulletin

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Tuesday 21 May 2013:

RM SecureNet running slowly

** RM now report this issue as being resolved ** Several schools are reporting issues with RM SecureNet running slowly or timing out. We have have reported this to RM and they are investigating the problem. We will update this bulletin item when we hear any more from RM.

Monday 20 May 2013:

Plymouth Schools Finance File – Duplicate file name

Some Plymouth schools have reported an issue when downloading finance files; an error appears stating that the file has a duplicate file name. This issue has been reported to Plymouth County School's Finance Team for investigation. Please log a call with Scomis if you require assistance with this issue.

Friday 17 May 2013:

RM Focus Group delivered by RM and hosted by Scomis

You are invited to attend the above to help RM evolve some new and exciting educational products and services. This will provide you with the opportunity to talk amongst fellow educationlists about new training delivery methods and new support offerings for schools. Date: 06/06/2013 Time: 16.30-18.30 Venue: Scomis, Great Moor House, Exeter, EX2 7NL. In <a href='http://news.scomis.org/new1954/' class='excerpt-more'>[...]</a>

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Log a Call Online Form

Use this form to contact the ScoMIS Service Desk. Enter your school DCSF number and select an appropriate query type.
When you click Continue, you will be asked for further information so that ScoMIS can deal with your query more effectively.

School DCSF Code:

Enter full code eg 8782999

What is the query about?

 

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Bulletin

More…

Tuesday 21 May 2013:

RM SecureNet running slowly

** RM now report this issue as being resolved ** Several schools are reporting issues with RM SecureNet running slowly or timing out. We have have reported this to RM and they are investigating the problem. We will update this bulletin item when we hear any more from RM.

Monday 20 May 2013:

Plymouth Schools Finance File – Duplicate file name

Some Plymouth schools have reported an issue when downloading finance files; an error appears stating that&#160;the file has a&#160;duplicate file name. This issue has been reported to Plymouth County School's Finance Team for investigation. Please log a call with Scomis if you require assistance with this issue.

Friday 17 May 2013:

RM Focus Group delivered by RM and hosted by Scomis

You are invited to attend the above to help RM evolve some new and exciting educational products and services. This will provide you with the opportunity to talk amongst fellow educationlists about new training delivery methods and new support offerings for schools. Date: 06/06/2013 Time: 16.30-18.30 Venue: Scomis, Great Moor House, Exeter, EX2 7NL. In <a href='http://news.scomis.org/new1954/' class='excerpt-more'>[...]</a>

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Frequently Asked Questions

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Thursday 23 May 2013:

Course End Dates in Course Manager are incorrect for some courses

This can happen if a course has been created manually in course manager and classes have been attached which are of a different level.    When the timetable is next sent and update course manager is run, the end dates of that course are changed. E.g. in Nova T6 a class 10x/En1 has been set a <a href='http://faq.scomis.org/kb9555/' class='excerpt-more'>[...]</a>

Tuesday 21 May 2013:

Payroll2FMS – File not showing to import into Payroll2FMS.

Payroll2FMS &#8211; File not showing to import into payroll2FMS. The Excel file has been saved in F:public\payroll2fms folder and can be viewed when in file manager but when importing by browsing to that location in the payroll2fms software cannot be located. The Cost Analysis Detail file required will not import if created in Excel 2010 as the <a href='http://faq.scomis.org/kb9518/' class='excerpt-more'>[...]</a>

Friday 17 May 2013:

Cumulative Patch for School Cenus Error 9999, SEN Status and Hours for Early Years.

Patch 18224 has been released to deal with the three issues detailed below. 1. SEN Status &#8211; Patch is required if a school backdates a change to SEN Status, the software correctly removes any history after this date, but incorrectly does this for all other pupils. In the first instance this problem could be resolved <a href='http://faq.scomis.org/kb9502/' class='excerpt-more'>[...]</a>

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By Post

ScoMIS
Great Moor House
Sowton Industrial Estate
Exeter

EX2 7NL

   

By Email

scomis@devon.gov.uk

Online

Log a Call Online

By Telephone

01392 385300

 

By Fax

01392 385302

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ScoMIS Upgrades Logon Form


Enter your School DCSF number to access Upgrades that are available to your School.

School DCSF Code:

Enter full code eg 8782999

 

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