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Scomis are pleased to announce that the new Scomis Self Serve Portal is now live. The Portal will help us to improve the way we manage and deliver our services and enhance your customer experience.
The Scomis Password newsletter is now available. You can view Password online or sign up to receive future editions by email
Considering becoming a new academy? What Services can Scomis provide to Academies?
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Bulletin
Tuesday 21 May 2013:
RM SecureNet running slowly
** RM now report this issue as being resolved ** Several schools are reporting issues with RM SecureNet running slowly or timing out. We have have reported this to RM and they are investigating the problem. We will update this bulletin item when we hear any more from RM.
Monday 20 May 2013:
Plymouth Schools Finance File – Duplicate file name
Some Plymouth schools have reported an issue when downloading finance files; an error appears stating that the file has a duplicate file name. This issue has been reported to Plymouth County School's Finance Team for investigation. Please log a call with Scomis if you require assistance with this issue.
Friday 17 May 2013:
RM Focus Group delivered by RM and hosted by Scomis
You are invited to attend the above to help RM evolve some new and exciting educational products and services. This will provide you with the opportunity to talk amongst fellow educationlists about new training delivery methods and new support offerings for schools. Date: 06/06/2013 Time: 16.30-18.30 Venue: Scomis, Great Moor House, Exeter, EX2 7NL. In <a href='http://news.scomis.org/new1954/' class='excerpt-more'>[...]</a>
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Use this form to contact the ScoMIS Service Desk. Enter your school DCSF number
and select an appropriate query type.
When you click Continue, you will be asked for
further information so that ScoMIS can deal with your query more effectively.
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Bulletin
Tuesday 21 May 2013:
RM SecureNet running slowly
** RM now report this issue as being resolved ** Several schools are reporting issues with RM SecureNet running slowly or timing out. We have have reported this to RM and they are investigating the problem. We will update this bulletin item when we hear any more from RM.
Monday 20 May 2013:
Plymouth Schools Finance File – Duplicate file name
Some Plymouth schools have reported an issue when downloading finance files; an error appears stating that the file has a duplicate file name. This issue has been reported to Plymouth County School's Finance Team for investigation. Please log a call with Scomis if you require assistance with this issue.
Friday 17 May 2013:
RM Focus Group delivered by RM and hosted by Scomis
You are invited to attend the above to help RM evolve some new and exciting educational products and services. This will provide you with the opportunity to talk amongst fellow educationlists about new training delivery methods and new support offerings for schools. Date: 06/06/2013 Time: 16.30-18.30 Venue: Scomis, Great Moor House, Exeter, EX2 7NL. In <a href='http://news.scomis.org/new1954/' class='excerpt-more'>[...]</a>
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Frequently Asked Questions
Tuesday 21 May 2013:
Payroll2FMS – File not showing to import into Payroll2FMS.
Payroll2FMS – File not showing to import into payroll2FMS. The Excel file has been saved in F:public\payroll2fms folder and can be viewed when in file manager but when importing by browsing to that location in the payroll2fms software cannot be located. The Cost Analysis Detail file required will not import if created in Excel 2010 as the <a href='http://faq.scomis.org/kb9518/' class='excerpt-more'>[...]</a>
Friday 17 May 2013:
Cumulative Patch for School Cenus Error 9999, SEN Status and Hours for Early Years.
Patch 18224 has been released to deal with the three issues detailed below. 1. SEN Status – Patch is required if a school backdates a change to SEN Status, the software correctly removes any history after this date, but incorrectly does this for all other pupils. In the first instance this problem could be resolved <a href='http://faq.scomis.org/kb9502/' class='excerpt-more'>[...]</a>
Tuesday 14 May 2013:
Schoolcomms – Recording VAT
If your school sells items such as book bags online via SchoolComms you will need to inform County/HMRC of the VAT element, in order that the monies can be reclaimed. At the moment there is no defined way for a school to mark a payment request as being VAT applicable within Schoolcomms. This would make <a href='http://faq.scomis.org/kb9459/' class='excerpt-more'>[...]</a>
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Devon County Council, Topsham Road, Exeter, EX2 4QD
Our contact numbers | Tel: 0845 155 1015 | Fax: 0845 155 1003 | SMS: 80011 (please start all messages with the word Devon).
E-mail: customer@devon.gov.uk




