We maintain over 12,800 kilometres (approximately 7953.55 miles) of road in Devon. As an asset, our roads and bridges are worth £10.2 billion.
- Motorways and trunk roads are maintained by The Highways Agency
- Torbay roads are maintained by Torbay Council
- Plymouth roads are maintained by Plymouth Council
A pothole is a fault in the road which measures at least 300mm in diameter and 40mm in depth. Anything smaller than this is not considered to be pothole and will not be repaired.
What happens next?
Once we’ve received your report we aim to repair the pothole the next working day on main roads, and within seven working days on minor roads. On field access only roads we aim to make the road safe within 28 days.
We have limited resources so our priority is to keep the busier A and B roads in a good condition, while dealing with mainly safety issues on minor roads.
When we repair a pothole we cut out the hole and compact hot bituminous material into the void. Occasionally we’ll do a temporary repair without cutting out if the location needs specialist traffic management, or if the road is scheduled for more extensive repair within six months.
On minor roads we do not cut the hole edges and allow the alternative use of cold lay bituminous material.
How we maintain our roads
Devon has £73 million for highway maintenance each year. £30 million of this is spent on looking after the road surface; the rest is spent on safety concerns, salting roads in winter, street lighting, repairing drains, cutting grass and other operations.
We are working to maintain our busy A and B roads and slow down deterioration as much as possible within the budget we have available.
We are surface dressing many of our roads which involves treating the road surface to stop it getting worse. These treatments are usually cheaper than expensive rebuilding works so we can maintain more roads for the same budget. This is why some of the worst roads are not done first.
Our priority will be to keep the busier roads in a serviceable condition while dealing with mainly safety issues on the minor roads within the resources we have available.
Report other faults
I want to report:
- a faulty drain or ditch
- a faulty pavement
- a faulty cycleway
- a faulty roadsign
- a faulty streetlight
- faulty road markings or cat’s eyes
- faulty manhole cover or drain
- a dangerous structure or wall
- a faulty or damaged bridge
- overgrown verges
- Ragwort or Japanese Knotweed
- flyposting or unauthorised signs
For general highway and traffic management queries, or to report a pothole or fault, contact your Neighbourhood Highway Team on 0845 155 1004.
Also on devon.gov.uk
Other Web Sites
For Emergencies outside of these hours, please phone 01392 383329 (Highway Operations Control Centre)