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Find out more about using pdf files

PDF Files are blank inside the web browser

Some versions of Internet Explorer can experience problems when viewing PDF documents. This includes pages appearing blank or the browser locking up completely.

Try clicking on the link to the PDF file you want to see with your right mouse button. This will bring up a small menu - if you select Save Target As from this you will be able to save the file and open it inside or outside the browser.

In Microsoft Internet Explorer 4.0 or later:

  • Right-click (Windows) or hold down the mouse button (Mac OS) on the link to the PDF file, and then choose Save Target As from the pop-up menu.
  • In the Save As dialog box, specify a name and location for the PDF file, and then click Save.
  • Choose File Open and click Browse.
  • Choose All Files from the Files Of Type pop-up menu.
  • Select the PDF file you saved in step 2 and click Open

The Acrobat viewer should open the PDF file inside the browser window.

Disabling Browser Integration

As more permanent workaround you can disable browser integration from within Adobe Acrobat, to do this you need to open the Adobe Acrobat Reader :

In Adobe Acrobat:

  • Choose File Preferences and click General.
  • Uncheck the Web Browser Integrationoption.

When you select links to PDF files on the web they will now open directly in Adobe Reader (outside the web browser).

Printing problems

If you experience problems in printing PDF files. Click on the save icon in the Adobe Acrobat window and Save the file to your hard disk. Reopen from here and print.

Adobe Acrobat Save Button