Feedback and Complaints

My Devon - A commitment to customer service

You are right at the heart of everything we do and we welcome your feedback. This helps us to improve our services and to make sure we treat everyone fairly. Sometimes things do go wrong. If this happens we need you to tell us so that we can try and put it right and stop it happening to others.

You can give us your feedback by choosing one of the options below:

Comment

Compliment

Complaint

If you do not wish to provide your feedback via our webpage, there are alternative methods:

You can contact our Customer Relations Team using the contact details below:

Room 120, County Hall
Topsham Road
Exeter
EX2 4QD

Tel: 0808 168 3750
Fax: 01392 382025
Email: customer.relations@devon.gov.uk

Your feedback will be recorded, acknowledged and reviewed to see what lessons we can learn and whether we can improve something as a result.

For further information on our feedback procedure please view our Customer Feedback Policy image - PDF icon (138KB - pdf help).

The British Sign Language (BSL) presentation of our Customer Feedback Policy is available on DVD free of charge from your local Library.