To all users of the Devon Heritage Centre in Exeter
Please note that we will be installing mobile shelving in some of our ground floor strong rooms during late October and early November 2014. Although we will not be closing to the public during this work, there will inevitably be some restrictions on access to certain collections held in the areas affected for several weeks. We will endeavour to keep disruption to a minimum, but please be aware that you may not be able to access everything you wish to consult while this work is in progress. As things develop, we should be able to provide regular updates on this site and our Facebook page identifying the major categories of records affected with timescales.
|Closed on Monday|
|Tuesday - Friday||10:00am to 5:00pm|
|The following Saturdays in 2014||09.30 am to 12.30 pm|
11 & 25 January; 22 February; 8 & 22 March; 12 & 26 April; 7 & 21 June, 5 & 19 July; 2 & 16 August; 6 & 20 September; 4 October; 1 & 15 November; 6 December
Saturday opening at Devon Heritage Centre is under review and may be subject to change during the year.
|Documents required on a Saturday should be ordered by noon on the previous Friday.|
The centre will be closed on the following days in 2014:
|Christmas & New Year||25 December 2014 - 1 January 2015 inclusive.|
The centre will be closed on the following days in 2015:
|Stocktaking||2 - 13 February inclusive.|
|Good Friday||3 April|
|Easter Monday||6 April|
|Early May Bank Holiday||4 May|
|Spring Bank Holiday||25 May|
|Summer Bank Holiday||31 August|
|Christmas & New Year||25 December 2015 - 1 January 2016 inclusive|
|Tuesday - Friday||10.00 am to 4.00 pm|
You may be aware that we often do not have staff available to answer the telephone when you ring. This is because we have very limited staff resources following the Local Government Spending Review of 2010. We have therefore introduced measures from 15 July 2014, which will make staff available to answer telephone calls at all times between 10:00 a.m. and 4:00 p.m. from Tuesday to Friday. We will no longer be available to answer the telephone after 4:00 p.m. In the event that the phone line is busy with an existing caller, you will receive a message after six rings, which asks you to ring back later. If you still have difficulty getting through due to a high volume of calls, it is recommended that you email us on firstname.lastname@example.org or write to us at Devon Heritage Centre, Great Moor House, Bittern Road, Sowton, Exeter, Devon. EX2 7NL.
Devon Heritage Centre is located within Great Moor House, Bittern Road, Sowton, about three miles east of the centre of Exeter, and beside the Honiton Road Park and Ride Car Park. Access to the building is via the front entrance, which is at the end of the building which faces away from Honiton Road.
How to Get Here
Travelling to Exeter
Exeter can be reached from other parts of the country by air, rail, coach and car. Exeter airport is accessible via the A30 and is only three miles east of Great Moor House. Major road connections are via the M5 from the north, the A30 from the east, the A38 from the south and the A30 from the west.
Access to Devon Heritage Centre, Sowton, Exeter by bus
National Express coaches from places to the north and east of Exeter stop at the Park and Ride bus stop on Honiton Road, to the rear of Great Moor House, the building which contains the Devon Heritage Centre. Coaches and buses travelling from the west of Exeter stop at the bus station in the centre of the city. Passengers travelling on to Great Moor House from the bus station must change to the PR Red (Honiton Road), one of the Park and Ride bus services, which departs from Paris Street every 12 minutes, or the 56, which runs from the Exeter bus station once an hour.
To reach the front entrance of Great Moor House from the Honiton Road bus stop, follow the pedestrian signs to the Devon Record Office by walking along the footpath to the right-hand front corner of the building, cross the road, and take the steps or the ramp up to the main entrance.
Local bus services from Exeter city centre
The PR Red (Honiton Road) Park and Ride bus service travels between Paris Street, in central Exeter, and the Honiton Road Park and Ride bus stop every 12 minutes, and the journey time is about 18 minutes.
The 56 bus service travels between Exeter St.David's station and Exeter Airport, and stops at the Honiton Road Park and Ride bus stop. Outside the morning and evening peak periods, the bus runs once an hour, Monday to Saturday.
Travelling to Exeter by train
All trains arriving in Exeter stop at St David's station, which is situated to the west of the city centre. South West Trains and First Great Western trains also stop at Exeter Central station, which is in Queen Street, near the city centre.
You can also reach Devon Heritage Centre by travelling from Exeter St David’s or Exeter Central Station to Digby and Sowton railway station. This station is about one mile, or 20 minutes walk, from our building, through the Sowton industrial estate
Travelling from the railway stations to Great Moor House, Sowton
Route H connects Exeter St David's and Exeter Central stations with the city centre. If you catch this bus service from Exeter St.David's to the city centre, you will have to change to the PR Red (Honiton Road) Park and Ride bus service to continue your journey to Great Moor House.
You can instead catch the 56 bus service once an hour, all the way from Exeter St David’s station, and get out at the Met Office bus stop, some yards west of our building. You will then have to Cross Honiton Road and walk down to the park and ride bus stop which is at the rear of Great Moor House.
If you arrive at Exeter Central station, you will need to walk from there to Paris Street, where you can catch the PR Red (Honiton Road) bus to Great Moor House. Turn left out of the Exeter Central station and walk along Queen Street until you come to the High Street. Turn left into the High Street and walk along it until you come to the junction with Paris Street on the right. Turn down Paris Street and you will see the bus stop immediately in front of you.
To reach the front entrance of Great Moor House from the Honiton Road park and ride bus stop, follow the pedestrian signs (still labelled “to the Devon Record Office”) by walking along the footpath to the right-hand front corner of the building, cross the road, and take the steps or the ramp up to the main entrance.
Travelling to Exeter by air
Exeter’s international airport is situated six miles from the city centre and three miles from Great Moor House. There are regular scheduled flights to Exeter from the following airports in the United Kingdom: Liverpool, Newcastle, Leeds Bradford, Edinburgh, Glasgow and Belfast City.
There is a local bus service from the airport to the city which travels via the Park and Ride bus stop in Honiton Road. Bus service 56 travels every hour from the airport to the Exeter central bus station and stops on request at Honiton Road Park and Ride bus stop, behind Great Moor House where the Devon Heritage Centre is located. Journey time from Exeter Airport to Great Moor House is about 7 minutes. This service is operated by Stagecoach Devon.
The airport's authorised taxi company, Corporate Cars, operates from the Arrivals Building. Booking is advised.
There is also an airport bus/taxi service from the airport to Exeter St. David’s Railway Station & Coach Station, which must be booked.
Access to Great Moor House by car
Via the M5 from the north: travelling in a south-bound direction on the motorway, exit at Junction 29, and stay in the left-hand lane of the exit road. Turn right at the end of the exit road, following the signs for the Sowton Park and Ride, and the A3015 (Honiton Road) to Exeter. Drive under the motorway and through the first set of traffic lights, to the large Moor Lane roundabout.
Turn sharp left at this roundabout into Moor Lane, which is sign-posted M5 southbound. You can see Great Moor House on your right behind the trees. Take the first right hand turn off Moor Lane into Kestrel Way, drive to the end of the road, and turn right into Bittern Road. Drive almost all the way to the end of Bittern Road, and turn right at the entrance sign-posted Great Moor House and Capital Court. As you drive down this private road, you will see the front of Great Moor House with parking area surrounded by hedges in front, ahead on your left. Turn left into the parking area surrounded by hedges, to enter the Devon Heritage Centre visitors’ parking area.
Via the M5 from the south: those driving to Exeter from the south and west via the A38 and the A30 will join the M5 to reach Great Moor House. Travelling in a north-bound direction on the M5, exit at Junction 30, staying in the middle lane of the exit road, and following the road markings and signs for Sowton Industrial Estate and Services. Continue through two sets of traffic lights to the roundabout, remaining in the lane marked Services. Take the second exit to the left, which is marked Sowton Industrial Estate, into Moor Lane.
There is no direct access to the left from Moor Lane to the Great Moor House parking area. You must reach the building via Kestrel Way and Bittern Road. There are two roads turning off Moor Lane to the left, each marked Kestrel Way. It is preferable to take the second turn off marked Kestrel Way – Jewsons warehouse is on the corner. Drive to the end of Kestrel Way and turn right into Bittern Road. Drive almost all the way to the end of Bittern Road, and turn right at the entrance sign-posted Great Moor House and Capital Court. As you drive down this private road, you will see the front of Great Moor House with parking area surrounded by hedges in front, ahead on your left. Turn left into the parking area surrounded by hedges, to enter the Devon Heritage Centre visitors’ parking area.
From Exeter City centre: you should take the route via Heavitree Road, Fore Street, East Wonford Hill and Honiton Road (A3015). Shortly after passing the Met. Office entry on your left and the Rover garage on your right, you will come to the large Moor Lane roundabout.
To reach the front of Great Moor House and the parking area, take the third exit onto Moor Lane, which is sign-posted to the M5 south and Sowton Industrial Estate. For access to Great Moor House and the parking area, refer to the directions listed above for those travelling via the M5 from the north.
Parking at Great Moor House is free.
Enter the Great Moor House site from Bittern Road and drive into the car park, which is surrounded by a hedge. There are two areas of the car park in front of Great Moor House which are designated for use by visitors to the Devon Heritage Centre. Parking spaces designed especially for Devon Heritage Centre visitors are on the far left hand side of the car park. They are accessed through a white lift-up barrier gate at the end of the row of parking spaces on your left as you drive into the car park. The entry barrier will open as you approach it. To leave this section of the car park via the exit barrier, you can collect a token from the Devon Heritage Services reception desk as you leave. Insert the token in the exit barrier gate and it will open.
There is also a row of parking spaces for Devon Heritage Centre visitors on the left hand side as you enter the car park, before you reach the lift-up barrier. The designated parking spaces are labelled as being reserved for visitors to the heritage centre/record office.
There are some disabled parking spaces in the Great Moor House car park and the entrance is accessible via a ramp which leads to the main entrance, or via a wheelchair lift which is situated at the corner of the building. All public areas in the Devon Heritage Centre are on the ground floor.
There is no charge for using the Devon Heritage Centre searchroom.
Charges for copying and photography permits within the searchroom are as follows:
Self Service copying from microfiche and microfilm
Black & white photocopies of original documents and books by staff
Colour photocopies of original documents by staff
Public access computer print outs