Performance Management

Performance Strategy

As we commission a greater proportion of services, we will be working with a more diverse range of providers and partnerships and local communities and individuals will have a greater role in commissioning for themselves. This will require clearly coordinated performance management that integrates service specific activity within a coherent overall framework, in order to ensure accountability, transparency and delivery of outcomes.

In order to respond to these challenges, this strategy sets out the vision for the Council’s performance, the cycle of delivery “performance management framework” and the shift that is required in the way in which we manage performance. The strategy can largely be summarised by several key underlying principles that should shape our new approach to performance management, which are as follows:

These key messages are the basis on which we will develop and implement our new performance management framework.