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Parking Dispensation Notices

Permission to park – known as a dispensation – can be granted to undertake planned works at premises adjacent to parking restrictions, in restricted zones or in residential parking zones. A dispensation will only be granted where it is essential that the vehicle is parked close to the property in order to carry out works, and the impact on other road users, businesses or pedestrians, is kept to a minimum. There can only be two active dispensations at an address at any time.

Existing exemptions for contractors on emergency call outs for gas, water or sewerage leaks, glazing repairs or mains electrical repairs are unaffected. In emergency repair situations you must display on the dashboard a notice on business headed paper stating where you are working and your contact details. Statutory undertakers and utility company vehicles parked within the works area are also exempt from requiring dispensations for the duration of the works.

A dispensation notice will allow extended parking in permit holder bays, pay and display, and limited waiting bays at or near the place of works. In extenuating circumstances if it is essential that the vehicle is left on-street close to a property in order to carry out a particular job, permission may be granted to wait on single yellow lines, loading bays or in zonal areas, e.g. pedestrian zones, but only if no other parking or waiting alternatives nearby could be used, and it is safe to do so.

Dispensations are currently being issued free of charge to encourage contractors to use the service. This will aid the Council to better understand the diverse needs of the users and how the dispensation scheme can be developed to meet their requirements.  It is expected that the current agreed charges of £5.00 daily and a processing fee of £5.00 will be introduced by mid 2012.

To apply, please visit Devon Permits.

Guidance to applicants can be found in the following document:

Dispensations at a Glance (342KB - pdf help)

As this service is primarily an online service; a valid email address, printing facilities and a debit or credit card will be required. Cash and cheques cannot be accepted as payment for dispensation notices. Approved notices will be sent by email to the applicant and this document must be printed and displayed on the dashboard of the relevant vehicle. Refunds will be given for any application requests that cannot be authorised.

If you need help with your online application or if you don’t have access to the internet, please call 0345 155 1073 Mon – Fri 8am – 8pm.

Applicants will need to submit their requests and the relevant payment no less than one working day in advance of the start date of works and no later than 4pm on a Friday if required for weekend working, or for a following Monday morning. Dispensations cannot be issued on the day, and contractors must park legally whilst awaiting the dispensation notice to be sent back via email.

Devon County Council reserve the right to refuse an application where it considers the vehicle is not essential to the works, or offer an alternative location nearby if more appropriate. Vehicles being used for personal travel to and from a work site, or as a storage facility are not eligible for dispensations, and must be parked legally elsewhere on street, or use District off street car parks.

Failure to display the dispensation or breach of any of the terms and conditions (13KB - pdf help) will result in a penalty charge notice being issued, or the withdrawal of the dispensation.