Adult & Community Services Business Plan 2007/08

User/Carer Compliments

  • “I would like to express our thanks and appreciation for the kindness, cheerfulness and professionalism of the carers who look after mum so well.  More of the same!”

  • “Thank you and your team for the opportunity of being able to have a week’s holiday.  M says that everything went okay and that she enjoyed the change of company.“

  • “She went out of her way to be helpful, always did what she said she would do and more. I appreciated not being pushed from one person to another. She took the weight of my responsibilities.“

  • “Thank you for all the loving care shown to mum. You all give over and above yourselves.”

  • “Thank you for the marvellous care. We couldn’t have asked for anything better for her.”

  • “Thank you for kindnesses shown. Thank you for my enjoyable stay in reablement.”

  • “I would like to say a big thank you for your kindness shown to myself and especially A.”

  • “I wish to place on record my heartfelt thanks for all that your team did for me during the past six weeks”

  • “Your speed and efficiency in organising the home at such short notice made it so much easier - especially as we live such a long distance from Exmouth.”

  • “I was impressed by all the facilities available, the caring and encouraging staff and the enjoyable meals. All have contributed to my being able to return home this week.”

  • “Kindness like yours is unforgettable.  How nice it is to know there are special people like you in the world who are always thoughtful.  Thank you.”

  • “She is forever telling me how very happy she is and I assure you it is so comforting for me to know that she is with you all.”

  • “We have nothing but praise for your staff and their expertise, patience and cheerfulness in a difficult few months.”

  • “You have helped me through this difficult time. You always listened to my moans and never appeared to be in a hurry. I could not have coped with it all if you hadn’t been there to help me.”

  • “We are grateful for the time and thought you have given to resolving a situation that has had far reaching implications and that was the cause of so much anxiety and distress.”