The Client Record system was developed by CLG to record standard information about clients starting to receive services through SP.  The purpose of the form is to provide information on the characteristics of individuals who use SP services and the routes by which they access these services.

Included Services
The Client Record Form should be completed electronically for clients who start to receive any of the following housing-related support services:
• Supported housing
• Residential care homes (in receipt of SP funding)
• Adult placements
• Supported lodgings
• Women’s refuge
• Foyer
• Teenage parent accommodation
• Direct access accommodation
• Floating support services
• Outreach services
• Resettlement services.

Excluded Services
The following services are excluded from the Client Record system:
• Very sheltered housing
• Sheltered housing with warden support
• Almshouse
• Peripatetic warden services
• Leasehold scheme
• Home Improvement Agencies
• Community alarm services

The form must be completed at the end of the month for each new client, who receives SP services from April 2003.  If you don’t have new clients you should not send nil return.

The forms are available via:  https://www.spclientrecord.org.uk/login.cfm

If you require any further information in relation to the client record forms please contact the SP team at St Andrew's on: 01334 461 765, 01334 461 766 or 01334 467 258 or via email at sphelp@st-andrews.ac.uk