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Providers

Quality Assessment Framework

The Quality Assessment Framework (QAF) introduces consistent minimum standards for quality into the supported housing sector.

Providers are required to reach a minimum standard of level C (or QAF Lite if this is applicable) in all the Core Service Objectives by the time of their first review.  The QAF Core and Supplementary Objectives are a vehicle for ensuring continuous improvement in the quality of housing related support.

One QAF workbook should be completed annually by providers and submitted by 1st October to devonsp@devon.gov.uk

QAF workbook

QAF workbook Lite

The QAF Revised workbook was released in April 2009.  
For more information please follow the link: Quality Assessment Framework - revised

Both workbooks are accepted.  If you choose to complete the revised version then please submit just the scoring sheet.