Providers
Performance Indicator
Performance Indicators (PIs) are an essential part of a review process. Indicators on staffing levels, availability, utilisation and throughput provide valuable information when we compare your service with other similar services.
PIs should be completed for each of your contracted services for every quarter. Currently PI workbooks are not required for Community & Alarm Services.
The PI workbooks should be submitted to: devonsp@devon.gov.uk
Shown below are the deadlines for submitting the workbook for each quarter of 2012-13 reporting year (4 weeks of the end of each quarter):
| Quarter | Quarter Start | Quarter End | Deadline for submission |
|---|---|---|---|
1 |
2nd April 2012 | 1st July 2012 | 29th July 2012 |
2 |
2nd July 2012 | 30th September 2012 | 28th October 2012 |
3 |
1st October 2012 | 30th December 2012 | 27th January 2013 |
4 |
31st December 2012 | 31st April 2013 | 28th April 2013 |
PI workbook
Guidance notes 
(222KB - pdf help)
Revised guidance (84KB - pdf help)
