Roles and Responsibilities
Responsibilities of Statutory Agencies Wishing to Commission Mentoring Services
(i)To provide basic training for provider organisations in: the principles and methods of mentoring; the underpinnings of the methods of enabling and building the psychological outcomes required; requirements of formal evaluation.
(ii)To arrange formal evaluation to establish evidence concerning the effectiveness and economic case for mentoring.
(iii)To promote the mentoring service and the provider organisation to all local teams and partner services at local level.
(iv)To arrange such evaluation, feedback and development arrangements and opportunities as may be agreed with the provider organisations.
(v)To facilitate shared training and development opportunities for managers and staff of the provider, other local agencies and in particular primary care teams staff.
(vi)To explain and promote mentoring and the service provider to local older people’s organisations.
(vii)To consider the evidence from the evaluation in determining future investment decisions.
(viii)To facilitate access to NHS professionals advice, in particular clinical psychology.
(ix)To monitor referral rates to mentoring service from statutory services to understand significant variations and to make recommendations accordingly.
(x)To arrange the regular review of identified risks and barriers to the effective working of mentoring. In particular those barriers which may be more efficiently addressed in other fora and by other methods than mentoring, e.g. transport.
