Modernisation Programme
Personal Brokerage
Developing individualised / personalised services is a key theme of current public policy. The White Paper, ‘Our Health, Our Care, Our Say’ makes personalised care a priority and promotes that people should have high expectations of care and support services.
We need to work smartly, creatively and differently – rethink traditional commissioning which concentrates on inputs and outputs. Service users may just have been ‘matched’ to existing local providers rather than services being encouraged to develop or adapt to meet people’s individual needs.
Personal Brokerage has a number of positive outcomes for service users, providers and commissioners. It encourages providers to develop services that respond to service users’ needs and gives Service Users a wider choice of available services.
In line with Putting People First (PPF), Personal Brokerage facilitates greater choice and control over the way that services are delivered for the individual.
Further Information
