Customer Services Feedback Pages

Documents and Reports - ACS

Complaints leaflet and feedback fo image - PDF icon (100KB - pdf help)rm

Complaints leaflet image - PDF icon (1.47MB - pdf help)

Feedback form image - PDF icon (56KB - pdf help)

"Easy Read" complaints leaflet image - PDF icon (1.13MB - pdf help)

"Easy Read" feedback form image - PDF icon (546KB - pdf help)

The audio version of our feedback form is available by clicking here.

Large print:

Complaints leaflet (including feedback form) image - PDF icon (106KB - pdf help)

Complaints Procedure

Complaints Procedure and timescales image - PDF icon (44KB - pdf help)

Quarterly reports

Quarter 1 2011 - 2012 image - PDF icon (205KB - pdf help)

Quarter 2 2011 - 2012 image - PDF icon (581KB - pdf help)

For copies of reports from previous years, please contact the Customer Services Team on 0800 212 783 or email us here.

Annual reports

Annual Report 2009 - 2010 image - PDF icon (310KB - pdf help)

Annual Report 2010 - 2011 image - PDF icon (311KB - pdf help)

For copies of reports from previous years, please contact the Customer Services Team on 0800 212 783 or email us here.

Regulations and explanatory memorandum

Regulations image - PDF icon (100KB - pdf help)

Amendment to regulations image - PDF icon (12KB - pdf help) (1 October 2010)

Memorandum image - PDF icon (295KB - pdf help)

Complaints Policy

This is currently being revised.

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Devon County Council, Topsham Road, Exeter, EX2 4QD

Our contact numbers | Tel: 0845 155 1015 | Fax: 0845 155 1003 | SMS: 80011 (please start all messages with the word Devon).

E-mail: customer@devon.gov.uk