Telephone Numbers

• Services provided by Adult & Community Services e.g. Residential care homes, domiciliary care, day care,
• Adult Protection
• Care Direct
• Direct Payments
• Emergency Duty Team
• Learning Disability Teams
• Mental Health

Also:

• General Enquiries
• Customer Services
• District Councils

Care Direct

First point of contact for all social care calls. Information and advice

Tel. 0845 155 1007
e-mail:csc.caredirect@devon.gov.uk

Care Direct is open to take calls between 8.00 am to 8.00 pm Monday to Friday and from 9.00 am to 1.00 pm on Saturdays. Outside these hours and on Sundays and Bank Holidays, in emergency only, please contact our:

Emergency Duty Service

• Tel. 0845 6000 388 (low-call rate)

back to top

Adult Protection

For all initial concerns please ring Care Direct on 0845 155 1007
back to top

Direct Payments Information and support

For Devon County Council social care enquiries for Direct Payments contact:

Direct Payments Contact Centre
The Annexe
County Hall
Exeter
EX2 4QD

Tel: 01392 383126 Email: direct.payments@devon.gov.uk
back to top

Learning Disabilities

Health and Social Care Partnership

A partnership - led by Social Services, involving Social Services staff, NHS staff from the Partnership Trust and the PCTs.

Exeter and East Devon

Franklyn Drive
Exeter
EX2 9HS
Tel: 01392 208730

Exmouth Hospital Annex
Claremont Grove
Exmouth
EX8 2JW
Tel: 01395 282082

Honiton Jerrard Wing
Honiton Hospital
Marlpits Lane
Honiton
EX14 2DE
Tel: 01404 540501

Mid and North Devon

Bideford Abbotsham Road
Bideford
EX39 3AF
Tel: 01271 388814

Alexandra Lodge
5 Old Road
Tiverton
EX16 4HQ
Tel: 01392 381122

South Hams and West Devon

Ivybridge Delamore Park
Unit 4
The Barns
Cornwood
Ivybridge
PL21 9QP
Tel: 01392 385103

Kingsteignton Ryefields
Avery Hill
Kingsteignton
TQ12 3QG
Tel: 01392 388338

back to top

Mental Health (under 65's)

The Devon Partnership NHS Trust has responsibility for mental health services.
back to top

Mental Health (over 65's)

All initial calls go through Care Direct on 0845 155 1007.  Your call will be passed to the appropriate specialist team in your area
back to top

Customer Services

• Tel. Freephone 0800 212 783

back to top

General Enquiries

(Our headquarters at County Hall)

• csc.caredirect@devon.gov.uk

back to top

Other Useful Contacts:

District Councils

• East Devon District Council   Tel. 01395 516 551
• Exeter City Council   Tel. 01392 277 888
• North Devon District Council   Tel. 01271 327 711
• Mid Devon District Council   Tel. 01884 255 255
• South Hams District Council   Tel. 01803 861 234
• Teignbridge District Council   Tel. 01626 361 101
• Torridge District Council   Tel. 01237 476 711
• West Devon Borough Council   Tel. 01822 813 600