We want to make sure that you are satisfied with our services. We need to know what we are doing well, what we can do better and what we are doing wrong. This is why we welcome all feedback about our services. We take all comments, complaints and compliments seriously to help us put things right for you.

This page contains streaming audio files which accompany our leaflet Compliments, Comments & Complaints on our factsheets page

To play any of the audio files, simply click on the triangular icon to the left of each section.

Recorded by Maxine Green, Spoken Word Producer, in August 2009.
Email max@blackdownvoices.co.uk

Compliments, Comments and Complaints is also available in the following formats:

• Downloadable factsheets