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devon.gov.uk

Tuesday 2 December 2008

Public Information and Communication

Archive of our leaflets

Unless marked otherwise, all countywide literature for the public is available from:

  • Devon Social Services
    General Office
    Room AG01
    County Hall
    Exeter EX2 4QR

    Tel: 01392 382946

    e-mail: sshq@devon.gov.uk

General Information

Ref Latest versions of leaflets Last Reviewed
1

Social Services in Devon Explained Also available as a PDF image - PDF icon (764KB - pdf help)

This leaflet is also readily available in:

Arabic:      "What we do" in Arabic.

Bengali:       "What we do" in Bengali.

Cantonese:"What we do" in Cantonese.

Farsi:         "What we do" in Farsi.

Gujarati:     "What we do" in Gujarati.

Pushtu:       "What we do" in Pushtu.

Turkish:      "What we do" in Turkish.

Urdu:        "What we do" in Urdu.

Oct 03
2 Charges for Our Services
This leaflet has now been withdrawn and replaced by a new factsheet
July 06
3 Making a Complaint
Also available as a PDF image - PDF icon (1.92MB - pdf help)
Jan 05
4 This leaflet has now been withdrawn and replaced by a new factsheet Jun 06
8 This leaflet has now been withdrawn and replaced by a new factsheet July 06
13 Advocacy
This leaflet has now been withdrawn and replaced by a new factsheet
Aug 06
116 Care Management - a brief guide Jun 00
117 A Brief Guide to Social Services image - PDF icon (280KB - pdf help) Apr 04
118 Rapid Improvement Process image - PDF icon (1.36MB - pdf help) Nov 04
119 Providing information in alternative formats and languages May 02
123 Financial Benefits image - PDF icon (68KB - pdf help) provided by other agencies, not provided by Devon County Council (poster of contact details) Aug 04
125 Stress Management - Early Intervention Service (leaflet & poster) Mar 03
213 Strategic Programme 2004-2008 ( - also available as a complete pdf file image - PDF icon (624KB - pdf help))         May 04
324 Strategic Programme 2001-2004 Feb 02

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Carers

Ref Latest versions of leaflets Last Reviewed
Countywide
6 You are a Carer image - PDF icon (1.10MB - pdf help) Mar 06
283 Overnight Breaks for Carers (of children with special needs) Jan 04
359 Devon Carers Information Pack - 6 PCT areas & poster May 03
Local
261 St Michael's Carers Group Dec 03
290 East Devon Carers Register (- locally produced in Honiton) Mar 03
339 Supporting Carers (Mid Devon) May 02

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Children & Families

(includes Children with Special Needs & Youth Justice)

Ref Latest versions of leaflets Last Reviewed
Countywide
8

Direct Payments Leaflet (on website as Direct Payments)

Also available as a PDF image - PDF icon (186KB - pdf help)

Aug 03
20 Child Protection - what to do May 03
21 Child Protection - what can I do? Oct 03
24 Child Protection case conferences - in your child's best interests Apr 98
25 Child Protection case conferences - A guide for children & young people Jun 98
26 Child Protection case conferences & reviews - information for professionals Sep 98
27 Child Protection Investigations - a guide for parents Nov 02
28 Health Assessments for Looked-after Children Jan 04
29 Health Assessments - A guide for young people (NHS version) Dec 01
40 Thinking of Fostering or Adoption? Apr 98
41 Private Fostering Apr 98
42 Adopting Step-Children Apr 98
43 Residence Orders Jan 04
44 Thinking of Fostering? image - PDF icon (154KB - pdf help) Feb 02
45 Foster Care Rates & Other Allowances Apr 03
46 Foster Care Handbook Apr 01
47 Permanency Planning Meetings Oct 01
91 Record of Children with Special Needs Jul 03
100 Joint Assessments and Care Planning for Children with Special Needs Jan 03
240 JACAT (Joint Agencies Child Abuse Team)
(but see JACAT)
Jul 99
283 Overnight Breaks for Carers (of children with special needs) Jan 04
354 Adoption Panels - Information for Prospective Adopters Sep 02
368 Why does race matter in Devon Apr 03
375 How the Disabled Person Act & the Children Act 1989 .... Jul 03
384 Foster Care training programme 2003/4
(but see the Programme for up until March 2005)
Oct 03
358 Devon Appropriate Adult Volunteer Scheme Jan 04
382 Looked-after children - sleepovers Jan 04
Local
209

Intervention Services South & East Devon

Available from: Brookhayes

Tel. 01392 462544

Feb 98
244

Orchard House Family Centred Services

Available from Orchard House

Tel. 01626 360737

Dec 99
249

GAP Project

Available from: Brookhayes

Tel. 01392 460268

Jun 99
279 The Atkinson Unit - for visitors and carers
(but see Atkinson Unit)
Nov 03

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Youth Justice

The following leaflets can be obtained from the Devon Youth Offending Service

Ref Latest versions of leaflets Last Reviewed
30 Youth Court Appearances (and 30a What happens when I go to court) Jun 98
31 Supervision Orders Jun 98
32 Pre-Sentence Reports Jun 98
33 Reports to Court Sep 00
34 Bail and Remand Sep 00
35 Reprimand & Final Warnings Sep 00
36 Detention & Training Orders Sep 00
37 Questions & Complaints - about our services [Note: Youth Offending Service only] Sep 00
38 What happens when I go to Court? May 01
39 What is Restorative Justice? May 01
102 Devon Youth Offending Team Dec 98
104 Youth Offending Services May 00
284 ASSET May 01

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Learning Disability

Ref Latest versions of leaflets Last Reviewed
Countywide
12

Protection of Adults at Risk of Abuse

Also available as a PDF image - PDF icon (3.12MB - pdf help)

Jan 05
94 How to Complain - say what you don't like (Total Communication version) Sep 98
236 The Advanced Training Unit (Total Communication Symbols) Feb 99
Local
66 South Hams Learning Disability Helpdesk (Total Communication Symbols) Jan 03
207

Doyle Centre

Available from Doyle Centre

Tel. 01395 264789

Aug 99
253 Silver Hill Lodge (leaflet & poster) Jul 02
294

Exeter Learning Disability Team Helpdesk (Total Communication Symbols)

Available from Exeter Learning Disability Team

Tel. 01392 384530

Aug 02

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Mental Health

Ref Latest versions of leaflets Last Reviewed
Countywide
145 ALCAS Alcohol Services Apr 00
379 Mental Health - a guide (one for each PCT area) Sep 03
Local
82

Victory Centre

Available from Victory Centre

Tel. 01392 383788

Apr 03

Also available: a short list of leaflets produced by the Devon Partnership Trust , these can be downloaded from their site.

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Older People

Ref Latest versions of leaflets Last Reviewed
Countywide
10 Moving in to a Care Home
This leaflet has now been withdrawn and replaced by a new factsheet
Jun 06
12

Protection of Adults at Risk of Abuse

Also available as a PDF image - PDF icon (3.12MB - pdf help)

Jan 05
50 Help with bathing and showering - Available as a pdf image - PDF icon (280KB - pdf help) Apr 04
51 Do you need help in your home? - Available as a PDF image - PDF icon (156KB - pdf help) Aug 03
52 Do you need Day Care? - Available as a PDF image - PDF icon (162KB - pdf help) Oct 04
53

Short-term Breaks and Respite Care

Also available as a PDF image - PDF icon (172KB - pdf help)

Apr 03
55 Do you need help with meals?
This leaflet has now been withdrawn and replaced by a new factsheet
July 06
79 Equipment and Adpatations
This leaflet has now been withdrawn and replaced by a new factsheet
July 06
162 Infection Control image - PDF icon (672KB - pdf help) Aug 02
340 Protection of Adults at Risk - video Apr 02
342 Protection of Adults at Risk - Alerter's Guide
(but see Alerters Guide)
Apr 02
366 Supporting People (sheltered housing) - info. sheet Feb 03
376 Residential Accommodation - your payment explained Oct 03
Local
56 East Devon - Intermediate Care Service: Exbank Res. Rehab. Feb 03
57 East Devon - Intermediate Care Service: Green Close Rehab. Feb 04
61 Exeter - Carers Respite Residential Service Scheme (Word Doc) Dec 03
137

Exebank Services for the Elderly (see 327)

Available from Exebank

Tel. 01395 271692

Aug 01
141

Mapleton Residential Home

Available from Mapleton Residential home

Tel. 01626 353261

Aug 03
163

Whipton Barton House

Available from Whipton Barton House

Tel. 01392 467584

(large print 11 02)

Nov 99

164

Introducing Hatherleigh Road Day Centre

Available from Hatherleigh Road Day Centre

Tel. 01392 259947

Mar 03
165

Holsworthy Day Centre

Available from Holsworthy Day Centre

Tel. 01409 254677

Nov 99
166 East Devon Domiciliary Care Feb 02
194

South Hams Domiciliary Care Service

Available from South Hams Domiciliary Care Service

Tel. 01803 865632

Feb 02
197

Rosebank Day Centre

Available from Rosebank Day Centre

Tel. 01271 378651

Nov 98
198

Harewood Residential Home

Available from Harewood Residential Home

Tel. 01822 613130

Nov 98
201

Alphin House

ys-align-left>ys-align-left>ys-align-left>Available from Alphin House<sty sys-align-left>Tel. 01392 251728

Oct 03
202

Butterpark

Available from Butterpark

Tel. 01752 893356

Nov 99
208

St Lawrence Residential Home

Available from St Lawrence

Tel. 01363 773173

Nov 02
237

The Sycamores Resource Centre

Available from Sycamores

Tel. 01392 496690

Apr 02
238

Orchard Lea

Available from Orchard Lea

Tel. 01884 33375

Jun 99
239

Bodley Community Care Support Centre (see also 263)

Available from Bodley

Tel. 01392 462473

Jan 03
246

Barnhaven Residential Home

Available from Barnhaven

Tel. 01389 331566

Apr 00
252

Day Care at Orchard Lea

Available from Orchard Lea

Tel. 01884 33375

Jul 00
254

Wardhayes including the Poppy Centre

Available from Wardhayes

Tel. 01837 52570

Nov 01
257 Marshlands Community Care Day Centre Jul 99
263

Bodley Community Care Support Centre Day Services

Available from Bodley

Tel. 01392 462473

Nov 99
264

Fairlea Reablement Unit

Available from Fairlea Reablememt Unit

Tel. 01237 474554

Oct 01
281

North Devon Domiciliary Service

Available from Oakwell

Tel. 01271 327252

Oct 01
285

Mariners Close Day Centre

Available from Mariner's Close Day Centre

Tel. 01271 815263

May 01
289

A guide to Reablement Services in Teignbridge

Available from Social Services Helpdesk

Tel. 01392 384747

Jan 02
327

Exe Bank - East Devon Rehabilitation

Available from Exebank

Tel. 01395 271692

Oct 01
329 Butterpark Residential Home Sep 01
330

Davey Court

Available from Davey Court

Tel. 01395 273860

Oct 02
331

Davey Court Day Centre

Available from Davey Court

Tel. 01395 273860

Oct 02
333 Daw Vale Residential Home Nov 01
335

Lydiate Lodge

Available from Lydiate Lodge

Tel. 01271 863685

Jan 02
336

Woodland Vale Caring

Available from Woodland Vale

Tel. 01805 622206

Dec 01
337 Ropewalk Day Services Feb 02
351 Harewood Day Centre Jun 02
352

Springfield Day Centre,

Available from Springfield Day Centre&l

t;/sty>

-align-left>Te<sty sys-align-left>l. 01237 475240

Oct 03
357 Woodland Vale Amenities Fund Nov 02
360 West Devon Domiciliary Care Service Nov 02
377 Exeter Domiciliary Care Services Aug 03
378 East Devon Domiciliary Care Services (cover) Aug 03

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Physical & Sensory Disabilities

Ref Latest versions of leaflets Last Reviewed
Countywide
12 Protection of Adults at Risk of Abuse Jan 05
50 Help with bathing and showering Apr 04
55 Do you need help with meals? May 04
90 Registration of People with Disabilities Also available as a PDF image - PDF icon (131KB - pdf help) May 04
93 Seeing Sense - Information for People with Poor Sight (folder with 9 loose leaflets, all large print) Apr 04
95 Information for People with Hearing Loss in Devon (but see ROHIs) May 02
96 What is a Rehabilitation Officer - Visual Impairment? (also known as a ROVI) (but see ROVIs) Jul 03
99 What is a Rehabilitation Officer - Hearing Impairment? (also known as a ROHI) (but see ROHIs) May 03
101 Registering as Blind or Partially Sighted image - PDF icon (45KB - pdf help) (large print) Apr 02
151

Peter Butler Memorial Awards

Available from Sensory Team

Tel. 01392 383737

Sep 98
224

Introducing Devon Sensory Team

Available from Sensory Team - (but see What is the Devon Sensory Team?)

Tel. 01392 383737

Dec 99
280

Introducing the Eye Unit (large print)

Available from Sensory Team

Tel. 01392 383737

Sep 00
287

Communication Support for Deaf People Attending School Meetings

Available from Sensory Team

Tel. 01392 383737

Sep 01
374 Communication Support for people with hearing difficulties Dec 03
375 How the Disabled Person Act & the Children Act 1989 .... Jul 03
Local
199

Sound Base

Available from Bull Meadow Clinic

Tel. 01392 424018
(but see Sound Base

Sep 00
337

Ropewalk Day Services

Available from Ropewalk Day Services

Tel. 01548 853163

Feb 02
256

Disabled Facilities Grant - East Devon

Available from East Devon District Office

Tel. 01392 385700

Oct 01

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Supported Employment

Ref Latest Versions of Leaflets Last Reviewed
Countywide
248 Supported Placement Scheme (ISG) Sep 99
Local
204 North Devon LINK Social Care Service (various) Nov 99
205 This Way to Work (Teignbridge & South Hams) Nov 99
242

Branching Out and The Old Rectory Centre (folder & inserts)

Available from Old Rectory Centre

Tel. 01237 471001

Oct 01
243

North Devon Community Placement Scheme

Available from Branching Out, Bideford

01237 425505

or Silver Hill Lodge CRC Tel. 01271 377597

Nov 99

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Travellers

Ref Latest versions of leaflets Last Reviewed
258

Moving on (Travellers)

Available from Alexandra Lodge Tel. 01392 381105

Jan 99
259

On the Road (Travellers)

Available from Alexandra Lodge Tel. 01392 381105

Jan 99