The people of Devon tell us they want to lead full and independent lives. In response, we are working hard to ensure our services promote choice and independence so that you are in control of your own services.We are working with Health and other public and community sector organisations to target those most in need of our support. In 2008 we modernised our services, transforming care management and externalising the provision of residential care services.

(2.19MB - pdf help)

Our leaflet 'Social Care for Adults Explained' is also available as a PDF download:

Download PDF version of leaflet here (2.19MB - pdf help)

Who do we help?

Everyone can get information and advice from us, and many people receive further help.
We help:

• vulnerable older people at risk
• people with physical and sensory disabilities
• people with learning disabilities
• carers

Our standards

We want you to receive excellent customer service.
We aim to:

• always put you first
• make it easy for you to contact us
• resolve your enquiries as quickly as possible
• arrange high-quality cost-effective services

How to contact us

Enquiries are answered by Care Direct, part of Devon County Council's MyDevon Customer Service Centre,Tel. 0845 1551 007. Care Direct will offer you information and advice about care and support in your home, pensions, benefits, and keeping well.They will give you the information you need, or contact the right person to help you.

If the Care Direct adviser thinks that you would benefit from social care services they will contact your local office.