Introduction to Social Services policy, procedures and guidance

These pages provide access to Devon Social Service’s policies, procedures and guidance, laws and requirements, and include Devon County Council, joint and multi agency policies.

Our policies will be carried out in a way that is fair and equal to everyone, in line with Devon County Council's Equalities Policies

Policies, procedures and guidance on these pages will be checked and updated if needed, at least every two years;  they may be updated more frequently.  Whenever they are changed or updated we will aim to inform all relevant staff and partners and signpost to the updated web documents.

Copies can be printed for personal reference or distribution to people who don't have easy access to these web pages as long as the process for updating policies etc. on these pages as described above is understood.

Our policies, procedures and guidance, are grouped under the link headings listed here:

• Key Social Care Law
• Assessments, Eligibility and Care Planning / Management for Adults
• Service provided by Devon County Council Social Services
• Equalities, Inclusion and Partnership
• Organisational processes, services for staff, and other duties.
• Children’s Services
• Learning Disability Services
• Sensory Disability and Sensory Team
• Mental Health Services for Adults
• Policies, procedures and guidance A to Z
• Policies, procedures and guidance, by subject

For copies of any documents on these pages in other languages, large print or brail contact the Public Information and Communications Team

The Policy, Procedures and Guidance pages are managed by the Strategic Planning and Policy Team.  Use this link for more information about the team

If you have any comments or questions about the information on these pages please contact either:

• the author or owner of the policy, if shown
• Paul Grimsey, Policy Projects Manager, Policy and Planning Team. , SSD, The Annexe, County Hall, Topsham Road, Exeter EX2 4QR
• The relevant member of the Strategic Planning and Policy Team - The Team page
• The relevant Division's Lead Policy Officer as listed below

Sherrie Hitchen, Mental Health Services -Devon Partnership NHS Trust, Wonford House, Dryden Road, Exeter EX2 5AF

Carolyn Elliott, Learning Disability Services -North & Mid Devon, Newcombes CRC, Belle Parade, Crediton, EX17 2AB

Maria kasprzyk, Children's Services - Education Directorate, County Hall, Topsham Road, Exeter EX2 4QR

• Recording-Pol