Modernisation Programme 2007-09  
(archive only).

Over the past few years we have been 'modernising' and 'personalising' Adult & Community Services.  We have been updating our services to provide more choice, flexibility and independence for people through services tailored to meet their needs. We have continued to do this in partnership with the NHS forming fully integrated teams wherever possible.

This web page is an archive of the development over the past few years.

Currently our transformation of social care services, with updates on the implementation of key personalisation changes can be found on our Putting People First web pages, (from 2010- current).

There are a number of broad themes and key developments.

Modernising our 'Care Pathway', - that is how people contact us, the way we assess their needs and arrange services. From the first time you contact us on our single telephone number 0845 155 1007 your request will be dealt with promptly and efficiently.
You can see the new ways of working in action by watching our DVDs or reading an evaluation (274KB - pdf help) based on findings from our pilot areas  With our new Personal Brokerage service we can now offer packages of care tailored to meet the needs of the individual.

Changing the way we provide services, This will create an exciting 10 year development programme to increase the volume and range of services available to people all over Devon

Improving the Disability Equipment and Mobility Service (46KB - pdf help) Reducing waiting lists by meeting requests for simple equipment more quickly and efficiently, allowing specialist staff to concentrate on people with complex needs

Integration - We are joining up our services with the NHS and other partners in order to offer a seamless service for the public wherever possible.  My Life, My Choice was a two year, government funded, partnership programme which helped to make this happen.

Mental health and learning disability services are provided by the Devon Partnership NHS Trust.  We are providing more services at home or close to home; reducing reliance on hospital-based care; improving quick and easy access to services and focusing everything we do on recovery.  Helping people with learning disabilities to lead more fulfilling lives.  A new publication Next Steps sets out our plans

More modernisation information

• Articles in Community Care Magazine
• Complex Care Team Evaluation Summary - Stage 1 & 2 (7KB - pdf help)
• Diagram showing the new cluster arrangements
• Caring for Devon - a presentation on Complex Care Teams
• Cluster service model report including case studies
• Complex Care Team performance report March 2008
• Complex Care Teams Service Specification v5 (788KB - pdf help)
• Map showing the three working areas and their main towns (3.17MB - pdf help)
• Examples of modernised services

Relevant Government Documents

• Independence, Well-being and Choice
• Commission of Social Care Inspectorate Reports
• Our Health Our Care Our Say (3.07MB - pdf help)

Best Value Review Documents

• Help at home (296KB - pdf help)
• Accommodation Needs of the Frail Elderly (1.15MB - pdf help)
• Devon Joint Agency Best Value Review for people with Physical Disabilities and/or Acquired Brain Injury (2.95MB - pdf help)

Press Releases

• 28/01/2009 Wii Sport proves a hit for over 50s
• 20/01/2009 Keeping Warm this Winter - help and advice for older people.
• 14/01/2009 Walk this way for new foot care service
• 09/01/2009 Nursing home to close due to falling occupancy levels
• 16/12/2008 Development plans for residential and care services for older people to be revised
• 10/12/2008 Development plans for residential and care services for older people to be revised
• Agreement endorsed with Shaw Healthcare
• £100 mlilion contract with Shaw Healthcare to be signed
• Walk this way for new foot care service
• Devon's mentoring services are going from strength to strength
• More help for carers as support workers work alongside GP Practices
• Complex Care Team picks up carers award
• Community Choir is improving people's lives
• Joint Services speed up access to care and are better for people with complex care needs
• Integrated Teams are helping people with Complex care needs
• New home of her own
• James' new care has changed all our lives
• Improved meal service for tenants
• Doing more for themselves