Senior Officers

Senior officers are responsible for overseeing the everyday running of the pension section. The majority of their work concerns employer / senior management liaison and office procedural compliance, although some public-facing work is carried out (specialist / obscure queries and the complaints procedure being good examples).

Name	Title	Telephone No.
Charlotte Thompson	Head of Devon Pension Services	688210
Mike Germon	Deputy Pensions Manager	681776
Viv Ray	Deputy Pensions Manager	688211

LGPS Benefits

The Local Government Pension Scheme (LGPS) Benefit teams are responsible for the majority of work performed on behalf of current, deferred and prospective members of the pension scheme. The work ranges from general administration (address / name changes, requests for scheme literature, transfer requests to previous employers) to the actual calculations and payment of retirement benefits.

Name	Title	Telephone No.	Alphabetical Split
Mark Griffin	Team Manager	688216	A-Gill
Amy Greenhill	Snr Pension Assistant	688217	A-Brown
Xander Thompson	Snr Pension Assistant	688217	Browna-Dav
Edward Hipkiss	Snr Pension Assistant	688216	Dava-Gill
Pippa Cutler / Christopher Harris	Pension Assistant	688217	A-Croft
Fiona Samways / Marcella Parr	Team Manager	688214	Gilla-Parr
Neil Pook	Snr Pension Assistant	688215	Gilla-Hum
Sonya Money	Snr Pension Assistant	688215	Hun-Man
Helen Nettelton	Snr Pension Assistant	688214	Mana-Parr
Nikki HIll	Pension Assistant	688215	Croft-Higgs
Melissa Miggin	Pension Assistant	688214	High-Moon
Emma Sanders	Team Manager	688212	Pars-Z
Emma Shand	Snr Pension Assistant	688213	Pars-Scott
Elizabeth Mills	Snr Pension Assistant	688212	Scotta-Trigg
Chris Collyer	Snr Pension Assistant	688213	Trigga-Z
Stephen Darch	Pension Assistant	688213	Mooney-Sly
Nicky Cobb	Pension Assistant	688212	Sm-Z

Police Officer/Firefighter Benefits

This team performs the same duties for police officers and firefighters that the LGPS Benefit teams provide for local government (and polic/fire civilian) employees. The Police and Firefighter Pension Schemes are totally independent of eachother and the LGPS.

Name	Title	Telephone No.
Rachel Lamb	Team Manager	688223
Nick Baggot	Snr Pension Assistant	688223
Robert May	Pension Assistant	688223

Finance Administration

This team is responsible for reconciliation of bank accounts, budget preparation / monitoring, debtor / creditor management and finance liaison within Devon County Council and with external agencies and bodies.

Name	Title	Telephone No.
Michelle Jackson	Finance Officer	688220
Stephen Ledbrooke	Snr Finance Assistant	688220
Justina Smith	Finance Assistant	688220

General Administration

The General Administration team is responsible for, amongst other things; sorting incoming / outgoing post, dealing with deliveries and visitors to the office and scanning all paperwork for the office imaging / tasking system.

Name	Title	Telephone No.
Katie Warren	Pensions Assistant	688222
Lyn Moore	Pensions Assistant	688222
Sarah Unsworth	Pensions Assistant	688224

Employer Liaison/Technical & Divorce

The Employer Liaison / Technical & Divorce team provides communications and support to the various employing authorities of the pension fund, along with all benefit calculations and administration relating to divorce cases and child benefits.

Name	Title	Telephone No.
Shirley Cuthbert	Employer Liaison Officer /Team Manager	688218
Sarah Stevenson	Pension Assistant	688218
Jaki Wilmott	Snr Pension Assistant	681775
Claire Pratt	Snr-Pension Assistant	681775

Additional Benefits

The Additional Benefits team are responsible for all AVC and Added Years applications and administration. Queries regarding the purchase of additional service (i.e. in addition to the standard rate of contribution all members pay) should be addressed to this team.

Name	Title	Telephone No.
Annette Wass	Team Manager	688219
Vicki Pritchard	Snr Pension Assistant	688219

Pension Payments Team

The Pension Payments team is responsible for all aspects of work related to the payment and administration of the monthly pensioner payroll. Responsibilities include maintaining accurate pensioner records (bank account / tax-code / address changes etc), liaising with the tax office and other government bodies, and locating and repaying wayward payments.

Name	Title	Telephone No.
Ann Veevers	Team Manager	688224
Jane Randle	Pension Payroll Assistant	688224
John Fowler	Pension Payroll Assistant	688224

Systems Development

The Systems Development team is responsible for general systems support and maintenance, end-of-year reconciliations, contribution postings, website administration, managerial/project support and member communications (including the production of Annual Benefit Statements).

Name	Title	Telephone No.
Jane Aplin	Systems Development Officer	688221
Yemi Thomas	Systems Team Assistant	688228
Richard Tuck	Systems Team Assistant	688221

Investment Team

Each LGPS administering authority pays its benefits from a dedicated pension fund. Both the scheme member and their employer pay into this fund in order to provide retirement benefits for the member once they reach retirement age, or earlier if the situation demands. The contributions paid into the scheme are invested in a variety of bonds and shares and this is the responsiblity of the investment management team

Name	Title	Telephone No.
Mark Gayler	Investment Issues	383891
Martyn Williams	Actuarial Issues	382993
Gary Bidder	Monthly Contribution Queries	383363