Need Advice?  Know your rights? Worried about product safety? Want regular updates from us?

You’ve come to the Right Place!

Need Help? - If you need consumer advice about an item or a service you have purchased, help is at hand. You will also find a useful range of our advice leaflets on this page.

Consumer Resources - Useful Tools to help you with your consumer problem including checklists for purchasing goods, websites and example complaint letters..

Criminal and Civil Law - what does it all mean? - Find out more about the differences between the criminal and civil issues

What it is to be a Consumer? - We are always hearing this term “Consumer” being bandied about - but what does it actually mean to you?

Young Consumer? - Want to understand your rights better? Looking for work experience?

Are you Scamwise? - Are you regularly targeted by doorstep traders? Do you receive lots of prize draw and foreign lottery offers? Find out how to avoid becoming a victim here..

TSConnect e-zine - Do you want regular updates on Consumer Issues? A chance to find out about what Trading Standards are up to in Devon is only a short subscription form away!

Buying as a Business - Having a problem with goods or services you have bought in the course of your business?  Read on for your rights...

Looking for an Approved Trader? - When choosing where you will spend your hard earned cash where better to search than  a list of Trading Standards Approved Businesses!

Extra Support? - If you feel that you are having serious difficulty pursuing a complaint, we may be able to help

Trading Standards Confidential - Do you want to report a matter to Trading Standards anonymously? Tip us off about a dodgy trading practice or illegal sales with the peace of mind that comes with confidential service

Problems with Goods from Outside the UK? If you've bought goods from within the European Union, you can get advice here.

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