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Friday 22 August 2008

Publication Scheme

What to do if you are not satisfied

If you are not satisfied with the way in which your request for information has been handled, please contact the Freedom of Information Officer in the first instance.

Freedom of Information Office
Devon County Council
County Hall
Topsham Road
Exeter
Tel: 01392 384679

If you are not satisfied with their solution your complaint will be passed to the Head of the Service. We will write to you to confirm that we have received your complaint, and to explain any action we are taking.  While we are dealing with your complaint we will keep in touch with you to let you know what is happening and how soon you can expect an answer from us. If you are still dissatisfied with the way we've handled your request for information that should be available through our Publication Scheme, you may seek an independent review from the Information Commissioner.  Please make your request in writing to:

Information Commissioner
Wycliff House
Water Lane
Wilmslow
CHESHIRE, SK9 5AF
Tel: 01625 545 745

Fax: 01625 524 510