If you are in receipt of a pension paid by Devon Pension Services, the information below should prove to be of some use regarding various aspects of your pension payments. There are also a variety of forms which should allow you to easily keep us informed of any change in your circumstances. Additionaly, if you would like to contact the pensioner payroll team directly, please telephone (01392) 688224 or send an email to penspayr@devon.gov.uk.

Information

• Re-employment Notes - If you are in receipt of a local government pension and are thinking of returning to work for a local authority, please take a minute to look through these notes on re-employment.

• Retirement Notes - Some general information for people about to retire (or who already have retired) from their local government employment.

• Frequently Asked Questions - Our Frequently Asked Questions page, to be found elsewhere on this website, has a dedicated section for post-retirement queries.

• Pensioner Pay Advice Explained - A brief over-view of the layout and content of your pensioner pay advice.

• Divorce Notes - Details on how a divorce or civil partnership dissolution order will affect your pension entitlements.

• Pensions Complaints Procedure - An explanation of our official complaints procedure, for occasions where a resolution cannot be reached without taking a complaint beyond the team/managerial level.

Online Services

• Change in Personal Details - Please contact us in the event of a change in your name, address or marital/civil partnership status.

• Pension Payment Change - Inform us of a change to your existing bank account details.

• Request a Pay-Advice Duplicate - Contact us if you would like to request a duplicate pay-advice or replacement P60 information. A charge of £5 is applied to this service.

• Death of a Pensioner - In the unfortunate event of one of our pensioners passing away, please contact our office as soon as possible.

• Comments/Suggestions - If you would like to raise an issue not covered by the other sections on this website, please feel free to contact us and we will do our best to help.

Pension Pay Dates 2008

Please inform us of any change in circumstances which may affect the payments of your pension. Although pensions are paid on the last working day of every month, we do have to prepare the records up to 2 weeks in advance. As a result, changes to address/bank details received after the date in the 'to arrive by' column shall not be updated until the following month.

Month	Pay Date	To Arrive By
January	31st	17th
February	29th	15th
March	31st	17th
April	30th	16th
May	30th	16th
June	30th	16th
July	31st	17th
August	29th	15th
September	30th	16th
October	31st	17th
November	28th	14th
December	24th (TBC)	10th

Tax-Code Queries

If you have a query regarding the tax code applied to your pension, your first course of action should be to contact the tax office directly. The telephone number is -

Inland Revenue Call-Centre - 0845 366 7830

Our pensioner payroll team are told by the tax office which tax code should be applied to your pension; they have no role in determining how much you are to be taxed. Only the tax office themselves can tell you why a particular code has been applied to your pension.

Pensions Increase

April 2008	3.9%
April 2007	3.6%
April 2006	2.7%
April 2005	3.1%
April 2004	2.8%
April 2003	1.7%
April 2002	1.7%