Charging Information

Charges for scheduled courses

Course charges include the cost of all training, courseware and refreshments where appropriate.  Your directorate may have a budget for ICT Training.  You will need to obtain the appropriate authority to attend training. Our Training Administrators will be happy to advise.  They can be contacted on 01392 384680 or email ittrain@devon.gov.uk

The above charges apply to our standard courses only. For a quotation on the other courses we offer please contact the ICT Training team.

Charges at Customer Site

Please contact the Training Manager to discuss your requirement. See contact details above.

Cancellation Charges

Delegates who have been confirmed on a course and wish to send a substitute in their place will be charged £25 to cover administration costs if an additional offer letter is sent out.

Delegates will receive the course offer a minimum of 1 month before the course and must send the confirmation slip back to be received no later than 3 weeks before the course. In the event the confirmation slip is received late; ICT Services reserve the right to fill the course place from the waiting list.

In the event that a course is cancelled by ICT Services due to circumstances beyond its' control, the full course fee and traveling expenses will be refunded.

In the event that a course is cancelled by the customer at their site, the charge applicable will depend on the circumstances and timing of the cancellation of the course.