1st April 2008 - 31st March 2009

Reservations

Type of reservation	Adult	Young (under 16)	Over 65/Disabled
Specific and subject: within Devon	£1.00	Free (children's books and storytapes)	£1.00* (see note below)
Books obtained from outside Devon	£2.10 additional fee	£2.10	£2.10 additional fee
Music sets and playsets	£1.00	£1.00	£1.00
Large print books	Free	Free	Free

No charge for DVD or CD reservations when placed in person in libraries which do not stock the requested format. Hire charges still apply for DVDs and CDs.

Note: *
Recorded music and audiobook reservations free for people with a disability.

Lost and damaged items

Borrowers are responsible for all items issued on their tickets and will be charged for any items lost or damaged. A standard scale of charges is applied, based on the cost of a new replacement item of the same type. For items of special value or material borrowed from other library authorities, a significantly higher charge will normally be made.

Replacement tickets

Type of ticket	Adult	Young (under 16)
Computer ticket	£1.50	50p
Other tickets	25p	25p

Copying

(Including VAT)

Type of copying		Black and white	Colour
Self service photocopies and computer printouts	A4 A3	12p 24p	£1.00 £1.50
Copies made by staff on behalf of users Printouts from microform Map copying in local studies libraries	A4 A3	30p 40p	£1.20 £1.70
Where customers require copies to be posted or faxed (including p&p + VAT)	A4 A3	£1.50 (min charge 1-4 sheets), 30p per sheet thereafter £1.75 (min charge 1-4 sheets), 40p per sheet thereafter	£1.50 per sheet (post only) £2.00 per sheet (post only)

Fax

(Including VAT)

	Within UK	Within Europe	Beyond Europe
Per page	Transmission:50p Receipt:50p	Transmission:£1.00 Receipt:50p	Transmission:£1.00 Receipt:50p

Public Access Computer Charges

(Including VAT)

You may use a library computer free of charge for a maximum of 30 minutes per person per day, subject to demand (under 16s up to 1 hour free for study purposes). Please ask staff about extended free use for the BBC "Computers Don't Bite" and "Webwise" training.

Charges are made for further periods as detailed below.

Charged services:

Hire of computer: £1.50 per 30 minutes   Sale of computer disks: 50p each Sale of 128mb Memory Sticks £5.00 each Printouts: A4 black and white 12p per sheet A4 colour £1.00 per sheet

Photographic, digitisation, reprographic work

For details of charges, rights and royalties, please write to:
Information & Learning Services Manager, Exeter Central Library, Castle Street, Exeter, EX4 3PQ

Map searches, Database searches, External online information systems, Business information, Hire of premises, Sales of works of art and crafts

Please ask staff for details