Using Library Computers
What you need to know before you start
Booking a session
Acceptable Use Policy
Saving your work
Audio CDs and CDROMs
Consideration for others
How to work comfortably at a computer
Everyone is welcome to use library computers - all you need is a library ticket and PIN. To become a library member, just ask a member of staff, and you can have access to the whole range of library services. If you only want to use the computers for a short time as a visitor, we can give you temporary computer access - but there is a charge for this.
Library members can use a computer free of charge for up to 2 hours a day. You can hire a computer for longer if there is one available and you pay the relevant charge before you begin.
What the computers offer
Library computers offer access to the internet, including web-based email (if you are 16 or over) and office applications such as word processing, and you can use them to view CDROMs and DVDs. Each computer also has Widgit software which turns text into symbols.
Some libraries also have a special computer with a large screen, an adapted keyboard and a large trackerball mouse which can be used with hands or feet, on adjustable tables which allow room for wheelchairs, and with special chairs and a lap tray.
Library staff can help you sign on and give you basic help and support, but if you have never used a computer before or if you need advanced help, you will need to attend a training course. Some libraries run sessions for beginners, and all can give you information about appropriate training available locally.
All access to the Internet in libraries is filtered. Every effort is made to block offensive sites, but occasionally one might bypass the filter. If you find a site which you think should be blocked, or you cannot access one which you believe should be available, please inform library staff.
Additionally you may wish to report potentially illegal content to The Internet Watch Foundation.
You are welcome to use the facilities whatever your age, but Internet access is different if you are under 16.
Please note we are in the process of upgrading our library computers to Windows 7and Office 2010, once the upgrade has taken place at your library the following levels of access will be available for young people under 16:
A young person who is accompanied by a responsible adult while they are using the computer may have full internet access at the adult filtered level.
Please note that library staff are not responsible for supervising young people's use of library computers.
You do not need to book to use a library computer, but you may have to wait your turn, and we cannot always guarantee you access.
Sessions can be booked in advance and we can accept bookings in multiples of 15 minutes, subject to availability here Library PC Booking
If you arrive more than 5 minutes late for a booked session, the computer may be made available to someone else.
Click on this link to see our current charges. The minimum charging period for hired use of computers is 30 minutes.
All printouts are charged for, including any wastage other than that caused by a technical malfunction.
Before you start using library computers, you will be required to accept the terms of our Acceptable Use Policy, (121KB - pdf help) which will come up on the screen. This provides guidance on staying within the law, explains about monitoring, confidentiality, and liability, and tells you what is and is not acceptable in using library computers. It also offers some Health and Safety guidance. Failure to comply with the terms of the policy could result in your being banned from using library computers and/or from using Devon public libraries.
If you wish to keep a copy of your work, please save it to a USB drive. These can be purchased from the library, or you can use your own. Information saved on the computer hard drive may be temporarily available to other users, and the computers will be reconfigured regularly, erasing existing data.
If you want to listen to audio material, please use the headphones provided. Not all CDROMs will run on our system, and staff cannot offer help or advice on compatibility, loading or running them. Please remember to remove the disk when you have finished! You may use the library's "for hire" DVDs and audio CDs only if you have paid the hire charge.
Please be quiet when using library computers, and do not use your mobile phone. Disruptive use, such as for group game playing, is not permitted. We ask you to respect other people's privacy and not to look at computer screens that are being used by others.
We welcome your comments on any aspect of using library computers. If you can spare some time to send us your feedback, it will help us to develop the service to meet the needs of our users
Information about joining the library and using library computers is available in 28 languages.
For your safety and comfort, please
Please ask staff if
You would like to borrow a wristrest or a footrest
You cannot avoid glare on the screen
The screen flickers or the characters move
You notice any hazards such as trailing wires or the screen needs cleaning