Our Aims and Policies

Research Service

The Research Service has been discontinued.  This is due to recent budget cuts and the need to rationalise the work of the archive service.

However, we will continue to deal with Data Protection and Freedom of Information requests and these will be dealt with through our general enquiry service. There will be a charge for these enquiries at the rate of £15 per 30 minutes and £30 per hour.  This includes enquiries which request access to medical patient records (including lunatic asylum patient records) less than 100 years old.

We will also offer a limited service which provides transcriptions or abstracts of original documents. The fee is £30.00 per hour; orders will only be accepted at the discretion of the Collections Development Manager.

How to Pay

We thank customers who have used the Research Service in the past and regret that we are unable to deal with any further genealogical, historical or property-related research requests.

Further research of this kind will need to be undertaken by private researchers and details of these can be obtained from the following organisations:

Devon Family History Society, which maintains a list of researchers willing to undertake work in the record office.

Postal address: Devon Family History Society, P.O. Box 9, Exeter EX2 6YP, Devon, United Kingdom

Website: http://www.devonfhs.org.uk/
Email: enquiries@devonfhs.org.uk

The Association of Genealogists and Researchers in Archives (AGRA) – members of this association are experienced researchers in genealogy and other fields of historical research

Postal address: Enquiries – AGRA, 43 Bowes Wood, New Ash Green, Longfield, DA3 8QL, United Kingdom

Website: www.agra.org.uk

To make a general enquiry, use the on-line form on the AGRA website.