When someone dies, the doctor who was treating the deceased will issue a medical certificate of cause of death to the relatives. The person who will be registering the death must take this certificate to the Registration Office. Occasionally, if the death was sudden or the doctor treating the deceased is unavailable, it may not be possible for a medical certificate of cause of death to be issued. If this happens, the death will have to be reported to the coroner which may lead to a delay in registering the death.

Deaths must be registered within 5 days of the death. Special arrangements are available for families who need to bury the person who has died within 24 hours of death and contact should be made with the local Registration Office in those circumstances.

Due to the limited time that most families have to organise the funeral it is recommended that the death be registered within the District where the death took place. In the Devon County Council area this could be at the most convenient Registration Office, not necessarily at the Registration Office closest to where the person died.  For example, the person may have died at the Royal Devon & Exeter Hospital, Exeter or at Exeter Hospice or at North Devon District Hospital, Barnstaple but the person registering the death may live in Exmouth or Ottery St Mary or Bideford.  It is now possible for an appointment to register the death to be made at the local, most convenient Registration Office  However, "declarations of death" may be given to any Register Office in England or Wales but this may cause a delay in issuing the death certificate together with the forms required to enable the funeral to take place..  

The opening hours for Devon's Registration Offices vary from area to area - but all operate an appointment system.   Please contact the local office by telephone to obtain further information or to arrange an appointment.

Who can register a death

The people who may register a death - in order of preference - fall into two slightly different categories depending on whether the death occurred in a house or hospital etc, or elsewhere:

Deaths in a house or hospital etc. -

• a relative of the deceased.  

In some cases there may be a known relative but that person may be estranged from the deceased, however every opportunity must be afforded to the relative to register the death before consideration can be given to any of the following:

• someone present at the death
• the occupier of the house or hospital if he or she knew of the death
• another person living at the house if he or she knew of the death
• the person making the arrangements with the funeral directors

Deaths elsewhere -

• a relative of the deceased

In some cases there may be a known relative but that person may be estranged from the deceased; however every opportunity must be afforded to the relative to register the death before consideration can be given to any of the following:

• someone present at the death
• someone who found the body
• a person in charge of the body
• the person making the arrangements with the funeral directors

The majority of deaths are registered by a relative of the deceased. The registrar would normally allow one of the other listed persons to register the death only if there were no relatives available.

Information to be supplied for the registration of a death

• date and place of death
• name and surname of the deceased
• maiden surname, if the deceased was a woman who had married
• date and place of birth
• occupation
• name and occupation of husband, where the deceased was a married woman or widow
• usual address
• whether the deceased was in receipt of a pension or allowance from public funds
• if the deceased was married, the date of birth of the surviving widow or widower
• The deceased's medical card, if available, should also be given to the registrar.

It is most important that the information recorded in the death register is correct. If any mistake is made, for example in the spelling of a name or surname or in the description of the occupation, it will cause the relative or other person who registered the death some difficulties having it corrected. The person registering the death should check the information in the register very carefully before the entry is signed.

Tell Us Once

From 25th August 2010 the Tell Us Once scheme will be introduced by Devon Registrars. This scheme will allow informants to advise the registrars of services that the deceased received.

At the end of the appointment the informant will be given an opportunity to provide information that could be passed to different government services which will inform them of the death on the informant's behalf. This should take away the need for the informant to contact the services individually.

To enable the Registrars to advise the various services, the informant will need to provide as many of the following documents as possible at the appointment:

• Passport
• Driving Licence
• National Insurance Number
• Blue Badge
• National Bus Pass

What certificates will be issued?

Death certificate
After a death has been registered, one or more certificates may be bought at the time of registration or at any time afterwards. It is likely that more than one certificate will be required as banks, building societies, insurance companies and other bodies require original certificates rather than photocopies. The cost of certificates increases once the current register has been closed. You can obtain further information from your local Registration Office.

Certificate for burial or cremation
The registration officer will issue a certificate for the burial or cremation of the body which is normally passed to the funeral director by the person who is making the arrangements. A funeral may not proceed until this certificate is given to the burial authority or the crematorium. If there is a delay in the registration of the death, it is possible for a certificate for the burial of the deceased's body to be issued before registration provided the death does not need to be reported to the coroner. A certificate for cremation may not be issued before the registration of the death.

If a death has been reported to the coroner, he or she may issue a certificate for burial or cremation where possible.

Certificate for applicable Social Security benefits
A certificate for sending to the Department of Social Security will also be issued by the registrar to the person registering the death or other applicant. The form serves a dual purpose; details of the death are given on one side and on the other side is the application for applicable claim forms.

Also on devon.gov.uk

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