Concerns, Complaints and Allegations
Support For Carers
It is not possible to prevent a child abuse investigation from being stressful. The position of the Fostering Social Worker in such circumstances is a difficult one. Whilst part of their role is to support Carers, they remain Directorate employees and so also have a supervisory responsibility for the placement. Therefore they have a duty to pass on any information which they feel is pertinent to an investigation. In cases involving serious allegations, they may be called upon to give evidence. This may mean that it is more appropriate for the Carers to be supported by someone independent.
Carers will need to consider where they turn to for support. Many turn to other Foster Carers they have come to know through support groups, others turn to family and friends. It is important that Carers try to share their circumstances with someone, although the nature of the allegations can clearly make this difficult. The Fostering Network may also provide a useful source of support.
Peer Guides
Carers can contact their local Peer Guide for support, or for more general information and ‘signposting’. Peer Guides are experienced and specially trained Carers who receive monthly group supervision for their supportive role. They can be contacted by telephone throughout the week, and into the early evening.
Their role ranges from being able to answer the questions inexperienced Carers feel are too trivial to bother a Social Worker with, to supporting Carers through serious allegations.
Peer Guides have clear guidelines regarding what information they can keep confidential, and what they must pass on to social work staff. The Peer Guide will explain this as appropriate when a Carer seeks guidance.
Legal Advice
Being accused of child abuse is clearly a serious matter, and Foster Carers finding themselves in this situation are strongly recommended to seek immediate legal advice. Devon Social Services are members of the Fostering Network, entitling Foster Carers to seek initial guidance and to access a helpline.
Carers may wish to consider personal membership of the Fostering Network, as this will give them access to an insurance scheme that provides higher levels of support and legal advice in the event of an allegation. Direct contact may be made with the Fostering Network.
If Carers are to be interviewed by the Police, they are strongly advised to have a solicitor present.
