Our Advice Sheets
From here you can view any of our advice sheets. Just click on the
button beside the title.
- Problems with goods
- Problems with services
- Problems with cars
- If you are in dispute
- Other consumer problems
Problems with goods
- Misleading prices in shops - local leaflet
- What to do if things go wrong when you buy something - local leaflet
- Food supplements - local leaflet
- Second hand goods - local leaflet
- Buying Goods - your rights
- Hiring Goods
- Your Rights to Cancel When Buying at Home
- Your rights when buying on credit
- One day sales - be on your guard!
- Is the Trader Right?
- Shopping at Home - Your guide to the distance selling regulations
- Guarantees or Warranties
- Sales of mobility aids and products - top tips
- Shopping on the Internet
- Buying a Pram or Pushchair - what you should know
- Oil and Gas - you pay for it, do you get it?
- The price is right!
- Solid Fuel and Wood Fuel - you pay for it, do you get it?
- Goods - how to solve your problems
Problems with services
- Doorstep sellers and bogus callers - local leaflet
- Choosing a reliable tradesman - local leaflet
- Junk mail and junk telephone calls - local leaflet
- Buying Services - your rights
- Gas and Electricity Competition - Information for consumers
- Is the Trader Right?
- Your rights when buying on credit
- Shopping at Home - Your guide to the distance selling regulations
- Shopping on the Internet
- How to make a Complaint about an Unsatisfactory Service
- Dry Cleaning
- Services - how to solve your problems
Problems with cars
- Used Cars - consumer rights
- Vehicle Repairs and servicing
- Buying a Motorcycle
- Used Cars - prepurchase considerations
- Mini-motos, quad bikes and off-road vehicles - A guide for consumers
If you are in dispute
- Insolvency
- Writing an effective letter of complaint
- Checklist
- Trade associations and regulatory bodies - listing
- Getting Evidence to Prove Your Claim
- Is the Trader Right?
- Thinking of Suing in a County Court?
Other consumer problems
- Public Weighbridges - local leaflet
- Metrication - local leaflet
- Fire safety in the home - local leaflet
- Keep Debt Under Control! - local leaflet
- Scams by letter, phone and email - local leaflet
- Information on Sudan 1 food contaminant safety alert - local leaflet
- Agents and Agencies
- Holidays
- Homeworking Schemes
- Booking One Day Sales
- Credit terminology - What does it mean?
- Credit - early settlement explained
- Gas and Electricity Competition - Information for consumers
- Your rights when buying on credit
- Hiring Goods
- Shopping at Home - Your guide to the distance selling regulations
- Package Holidays and the Disabled Traveller
- Environmental Claims
- Remortgaging - what you need to know
- A guide to choosing and using storecards
- Look Before You Rent
- Consumer Safety in Rented Accommodation for Tenants
Back to top 
