We believe that all work must be carried out in a safe and proper manner. To that end we seek to provide safe working methods, healthy working conditions, competent and knowledgeable employees and where we are responsible, well maintained plant and equipment.

The main aim is to make the control of human, material and financial losses a part of the management process so that personal injury, work-related illness, property damage, and unplanned interruptions are prevented or minimised.

All levels of management and supervision are directly responsible for the health and safety of employees under their control and others in workplaces under their control.

All employees are informed of risks to their health and safety arising from their work or workplace and, where necessary, given appropriate information and training.

It is every member of staff’s duty to provide and promote a safe and healthy organisation by observing the law and keeping to rules and regulations.

The Cleaning Division of DCCS has a dedicated training team that consists of two Quality Officers.  The Quality Officers have responsibility for the induction and on-job training of Cleaning Supervisors as well as providing any off-site training that is appropriate.  The Cleaning Supervisors in turn then train their staff unless there are extenuating circumstance in which case the Quality Officers will also train the cleaners.

The Contract Management Team also have responsibility for induction training.  The Quality Manager runs off-site training programmes as necessary, eg, Supervisory Skills, Customer Service, Manual Handling, etc.