For general enquiries, please use the comments / enquiries form

Telephone Numbers

• Services provided by Adult & Community Services eg Residential care homes, domiciliary care, day care,
• Adult Protection
• Care Direct
• Direct Payments
• Emergency Duty Team
• Learning Disability Teams
• Mental Health
• Sensory Team

Also:

• General Enquiries
• Customer Services
• District Councils

Care Direct

First point of contact for all social care calls.  Information and advice

Tel. 0845 155 1007
e-mail:csc.caredirect@devon.gov.uk

Care Direct is open to take calls between 8.00 am to 8.00 pm Monday to Friday and from 9.00 am to 1.00 pm on Saturdays. Outside these hours and on Sundays and Bank Holidays, in emergency only, please contact our:

Emergency Duty Service

• Tel. 0845 6000 388 (low-call rate)

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Adult Protection

For all initial concerns please ring Care Direct on 0845 155 1007
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Direct Payments Information and support

For Devon County Council social care enquiries for Direct Payments contact:

Direct Payments Contact Centre
The Annexe
County Hall
Exeter
EX2 4QD

Tel: 01392 383107  or  383157 / 383126 Email: direct.payments@devon.gov.uk
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Learning Disabilities

Health and Social Care Partnership

A partnership - led by Social Services, involving Social Services staff, NHS staff from the Partnership Trust and the PCTs.

Community Teams and Help Desks

Exeter and East Devon

• Franklyn House
  Franklyn Drive
  Exeter
  EX2 9HS
  Location map
  
  Tel. 01392 208 730
  Fax. 01392 208 386

• Jerrard Wing
  Honiton Hospital
  Marlpits Lane
  Honiton
  EX14 2DE
  Location map
  
  Tel. 01404 540 500 / 540 501
  Fax. 01404 540 505

• Exmouth Hospital Annexe
  Claremont Grove
  Exmouth
  EX8 2JW
  Location map
  
  Tel. 01395 282 082
  Fax. 01395 282 084

South Hams, West Devon and Teignbridge

• Butterpark
  Brook Road
  Ivybridge
  PL21 0AX
  Location map
  
  Tel. 01752 891 003
  Fax. 01752 891 001

• Ryefields
  Avery Hill
  Kingsteignton
  TQ12 3QG
  Location map
  
  Tel. 01626 216 262
  Fax. 01626 216 220

North and Mid Devon (including Okehampton)

• Alexandra Lodge
  5 Old Road
  Tiverton
  Location map
  EX16 4HQ
  
  Tel. 01392 381 122
  Fax. 01884 243 825

• Abbotsham Road
  Bideford
  EX39 3AF
  Location map
  
  Tel. 01271 388850 or 01271 388814  
  Fax. 01271 388 950

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Mental Health (under 65's)

The Devon Partnership NHS Trust has responsibility for mental health services.
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Mental Health (over 65's)

All initial calls go through Care Direct on 0845 155 1007.  Your call will be passed to the appropriate specialist team in your area
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Sensory Team - for people with hearing or sight problems

e-mail: sensory@devon.gov.uk

• Exeter, East, Mid Devon
  Tel. 0845 155 1007
  Fax. 01392 383 767
  Textphone. 01392 383 733

• North Devon, Torridge
  Tel. (includes text) 01271 377 455
  Fax. 01271 373 236

• South Hams, Teignbridge, West Devon
  Tel. 01392 386 623
  Fax. 01803 868 807
  Textphone. 01803 868 818

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Customer Services

• Tel. Freephone 0800 212 783

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General Enquiries

(Our headquarters at County Hall)

• Tel. 01392 382 331
  Fax. 01392 382 363
  e-mail: sshq@devon.gov.uk

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Other Useful Contacts:

District Councils

• East Devon District Council   Tel. 01395 516 551
• Exeter City Council   Tel. 01392 277 888
• North Devon District Council   Tel. 01271 327 711
• Mid Devon District Council   Tel. 01884 255 255
• South Hams District Council   Tel. 01803 861 234
• Teignbridge District Council   Tel. 01626 361 101
• Torridge District Council   Tel. 01237 476 711
• West Devon Borough Council   Tel. 01822 813 600