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- Do you need help contacting us?
- Do you need some help using this website?
- Did you want to complain or comment about a council service?
- How we use personal data provided via this website
Do you need help contacting us?
Care Direct Information and help for older people, vulnerable adults, and their carers. |
Disability Information Service Information and help for disabled people and carers including equipment, benefits, and care support. |
Social care out of hours emergencies (Emergency Duty Team) 0845 600 0388 |
Devon Highways Road maintenance, traffic management and parking, streetlights and signs, and public rights of way. |
Highways emergencies 01392 383329 |
Recycling and Waste Help and advice. For domestic rubbish collection contact your district, city, or borough council. |
Registrars Births, deaths, and marriages. |
Libraries Renewals, enquiries about the library service and your local library. |
Adult and Community Learning Enrol and pay for a course. |
Schools and Education School admissions |
Children and Families Adoption, Fostering, Family Information Service. |
Multi Agency Safeguarding Hub (MASH) Speak to someone if you are concerned about the safety of a child or young person. |
Parking Permits Resident, visitor and business permit applications, renewals and enquiries. |
National Bus Pass enquiries 01392 383 688 |
Consumer Advice Citizens' Advice Bureau for advice on goods and services, and consumer rights. 01392 381 381 for trader enquiries. |
If you don't see the service you want or for general enquiries please phone 0845 155 1015.
You can also contact us via email at customer@devon.gov.uk or:
SMS text - 80011 (please start all messages with the word Devon)
Fax - 0845 155 1003
Textphone - 0845 155 1020
Devon County Council
County Hall
Topsham Road
Exeter
Devon
EX2 4QD
For more information on contact services for Deaf people view our BSL presentation.
Concerned about a child’s safety?
If you are concerned about a child or young person in Devon and want to speak to someone contact our Multi-Agency Safeguarding Hub (MASH) on 0345 155 1071 or email mashsecure@devon.gcsx.gov.uk and give as much information as you can.
Emergencies
For emergencies outside office hours please use the following numbers:
- Social Care out of hours Emergencies – 0845 600 0388
- Highway Emergencies – 01392 383329
- Animal Welfare, Petrol & Explosives Emergencies – 01392 499499
Other useful numbers (A - Z)
The following contact numbers are available during office hours only
- Business Helpline (Trading standards advice for businesses)
01392 381381
www.devon.gov.uk/tsbusiness - Consumer Direct (Trading Standards)
08454 04 05 06
www.devon.gov.uk/consumer - Customer Relations and Information Governance Team (Customer Relations)
0808 168 3750
www.devon.gov.uk/compliments_and_complaints - Devon Heritage Services (formerly Devon Record Office)
01392 384253
www.devon.gov.uk/dro - Job Enquiries (Council)
01392 383034
www.devon.gov.uk/jobscareers - Structure Plan (Planning policy for Devon)
01392 383233
For local planning issues contact your district, city or borough council. - Traveline
0871 200 2233
For all bus, train and coach information in the South West.
www.travelinesw.com
Travelling to County Hall
As part of its commitment to 'Green Travel' the County Council is actively seeking to reduce the number of cars travelling to County Hall. All visitors and staff are requested to consider the alternatives - Our Travelling to County Hall page provides information on alternatives including cycling facilities and bus services as well as nearby accommodation.
Please note: A comprehensive listing of contact details for all County Council services is available through the A-Z listing or search facility. Contact details for your local County Councillor are available in Councillors web pages
Do you need some help using this website?
On the left hand side of every page is a menu which lists the section you are in and the categories within that section. These categories can be clicked on to view information.
To assist you with moving back and forth between the pages there is a "bread crumb" trail at the top of each page - this starts with 'You are in:....' so you can see the path you have followed to reach your destination and use it to revisit previous pages, (or you may prefer to use your web browser's back button or use the alt key + back arrow on your keyboard.)
The information in this website is divided up into 8 main sections:
- Democracy & Community
- Children & Families
- Culture & Tourism
- Economy & Business
- Environment & Planning
- Learning & Schools
- Social Care & Health
- Transport & Roads
There are various ways of finding information on the Devon County Council website - some of them are features with links on each page, others are general techniques which you can use on other websites. check out our finding information page for more guidance
We’ve also brought together a number of resources to help you find your way around this site in our Access Options page
Did you want to complain or comment about a council service?
We are one of the largest local authorities in England. We provide a wide range of services to some 700,000 residents with diverse backgrounds and needs. We aim to provide high quality, effective and efficient services but it is important that you let us know how you find our services, so we can look to improve wherever possible. How to comment or make a complaint
How we use personal data provided via this website
Please read our disclaimer and privacy statements (follow the links at the foot of any page on the site) for guidance on how we use personal data provided via the website.
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